Copilot Studio Agents Development services 6-9Y

Position Description:

Skills expected:

Company Profile:
Founded in 1976 CGI is among the largest independent IT and business consulting services firms in the world. With 94000 consultants and professionals across the globe CGI delivers an end-to-end portfolio of capabilities from strategic IT and business consulting to systems integration managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at .

Job Title: Copilot Studio Agents Development services

Position: L2

Experience: 6 to 9 Years

Category: IT Infrastructure

Main location: Bangalore

Position ID: J0226-0338

Employment Type: Full Time

Qualification: Bachelors degree in Computer Science or related field or higher with minimum 3 years of relevant experience.

Job Description:
Role Overview
. Proven experience building and deploying multiple AI Agents in a large enterprise environment including handling governance environments security and lifecycle management.
. Strong expertise in Microsoft Copilot Studio for endtoend design of AI agents: topics flows plugins grounding triggers and conversation orchestration including expertise in various channels for deployment.
. Handson experience with M365 Copilot builtin agents M365 Copilot Agent Builder and SharePoint Agents with the ability to customize extend & integrate them in enterprise scenarios.
. Proficiency in designing conversational experiences using Copilot Studios canvas including multi-turn logic variables adaptive cards and context management.
. Integration expertise with enterprise systems using PowerApps Power Automate Microsoft Graph API REST APIs Custom connectors
. Experience with Dataverse: data schema design environment management solution packaging and ALM governance.
. Ability to implement advanced agent behaviors using Copilot plugins C# custom code plugins Power Fx logic
. Understanding of Azure services (Azure OpenAI Service Azure Functions Cognitive Services API Management) to extend or augment AI agent capabilities.
. Strong grounding in Responsible AI prompt engineering retrieval techniques and safe deployment patterns for Generative AI in enterprise contexts.
. Experience with monitoring and optimization of agents using analytics telemetry user feedback and iterative improvements.
. Knowledge of enterprisegrade security: identity (AAD) rolebased access data privacy environment separation and compliance.
. Familiarity with CI/CD and ALM pipelines for Copilot Studio and Dataverse solutions (GitHub or Azure DevOps).
. Ability to collaborate closely with business teams to translate requirements into robust AI-driven solutions.
. Strong documentation skills including flowcharts integration mappings and functional specifications.
. Excellent communication and collaboration skills.
. Ability to work in hybrid environments (onsite remote).
. Experience in enterprise-scale projects with multiple stakeholders.
. Certifications (Good to have) - Power Platform Developer Associate (PL400); Power Platform Solution Architect (PL600); MSAzure AI Engineer Associate (AI102); MS Azure Developer Associate (AZ204)

Behavioural Competencies :
Proven experience of delivering process efficiencies and improvements
Clear and fluent English (both verbal and written)
Ability to build and maintain efficient working relationships with remote teams
Demonstrate ability to take ownership of and accountability for relevant products and services
Ability to plan prioritize and complete your own work whilst remaining a team player
Willingness to engage with and work in other technologies

CGI is an equal opportunity addition CGI is committed to providing accommodations for people with disabilities in accordance with provincial legislation. Please let us know if you require a reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Life at CGI:
It is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because
You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction
Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise
Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons
Come join our team one of the largest IT and business consulting services firms in the world

Skills:

• DevOps

What you can expect from us:

Together as owners lets turn meaningful insights into action.

Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.

Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.

Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our teamone of the largest IT and business consulting services firms in the world.