Director of Revenue and Customer Sales
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Job Location:
Monthly Salary:
Posted on:
21 hours ago
Vacancies:
1 Vacancy
Job Summary
Director of Revenue and Customer Sales
An exciting opportunity has arisen for a Director of Revenue and Customer Sales to become part of our world class luxury hospitality team. We are seeking a commercially astute and strategically minded revenue leader who thrives in a luxury environment and understands the nuance of positioning a 5 star property in one of the worlds most dynamic markets.
The Director of Revenue and Customer Sales is responsible for recommending developing and implementing revenue strategy across all channels and for developing a strong revenue and customer sales pipeline. The Director of Revenue and Customer Sales will ensure the reservation process is seamless and drives the positioning of Shangri-La The Shard as Londons leading luxury hotel.
Who are we
We are Shangri-La The Shard London the first elevated luxury hotel in the city and Western Europes tallest building. Our guests dine with unparalleled views across London capturing the citys most historic area inclusive of Tate Modern St. Pauls Cathedral and Borough Market. Our award-winning restaurants and bars offer an incredible world of dining in the clouds. As a valued member of our team you will be integral to our guests experience from the off-set and our team will ensure you have everything you need to succeed in your career with us.
What we are looking for
- A sharp commercial thinker with confidence to influence at executive level.
- Equally comfortable shaping long-term revenue strategy and diving into detail.
- Highly analytical with a deep understanding of revenue systems distribution channels segmentation and market intelligence.
- A natural communicator who can translate complex data into clear direction and action.
- Decisive forward thinking and proactive in identifying opportunities and mitigating risk.
- Energised by pace competition and the pursuit of excellence.
You will have:
- Proven success in a Senior Revenue Management leadership role within luxury or premium hotels.
- Strong knowledge of hotel operations and interdependencies between revenue sales marketing and operations.
- Thorough understanding of the London luxury hotel market including demand drivers competitor landscape and distribution dynamics.
- Experience leveraging revenue management systems market intelligence tools and analytics platforms to drive performance.
- Track record of building credible relationships with senior stakeholders.
- Ability to lead inspire and develop high performing teams.
- Committed to our values beliefs and culture.
In joining the Shangri-La Hotel London we will offer you an array of exclusive benefits and lifestyle options such as but not limited to:
- Comprehensive benefits package that includes private medical dental cover and life assurance.
- Competitive and generous pension contribution scheme.
- 50% discounts in our exclusive award-winning luxury Restaurants and Bars.
- Staff rates at properties worldwide.
- Complimentary dining whilst at work.
- Complimentary dry-cleaning service for your work attire.
- Annual season travel ticket loan to support you in your journey to work.
- Exclusive discounts across London Bridge area via the Shard Card membership scheme.
- Loyalty benefits- such as complimentary stays monetary recognition for long service
Please note that all applicants must be eligible to live and work in the UK without restrictions. Documented evidence of eligibility will be required from all candidates.
Required Experience:
Director
Key Skills
- Crisis Management
- Marketing
- Public Relations
- Fundraising
- Media Relations
- Constant Contact
- Strategic Planning
- Social Media Management
- Team Management
- Public Speaking
- Wordpress
- Writing Skills
About Company
Book direct for offers and packages at the best rate guaranteed. Join Shangri-La Circle to enjoy exclusive member rates with more flexibility and privileges.
