About Flywheel
Flywheels suite of digital commerce solutions accelerate growth across all major digital marketplaces for the worlds leading brands. We give clients access to near real-time performance measurement and improve sales share and profit. With teams across the Americas Europe and APAC we offer a career with real impact endless growth opportunities and the support you need to be the best you can be.
The Opportunity
Werelooking for aSeniorAccountManagerto jointhe FlywheelContent Studioteam. TheSeniorAccountManagerwilllead clientsas aprimarypoint ofcontactensuringretailerdigital shelfcontent is deliveredonbriefon timeandon role will report directly to either aDirectoror Senior Director.
One of the most important aspects of theSeniorAccountManagerrole is being able to effectively managemultiple content projects while coordinating and collaborating withinternal and external role is a senior role and therefore you must be well versed inretailerdigital shelfcontent. You are a subject matter expert across retail content touchpoints understanding the role of content best practiceretailerand marketplace nuances and how content supports our clients business initiatives. Becoming a subject matter expert paired with solid project management will ensure success as a Senior Account Manager.
The role is a hybrid of project managerclient service financial management thought leadership and some experience managing a direct reportand/or leading a cross-functional team across copy design data and other roles across the team to deliver great workthat will meet client in an agency retailer marketing team or eCommerce role is preferred.
What You Will Do:
- Collaborate cross-functionally to shepherd clientsand team membersthrough thecontentprocess from brief to creative reviews to final executionbypreparing and leading clientstatuswithaccuratetimelines prioritizations and proactive planning for incoming projects
- Manage client interactions in a manner thatestablishescredibility and trust as a business advisor becomea subject matter expertby understanding content marketing best practices and staying abreast of digitaltrendstoassistyour clients in meeting their marketing and content strategy goals
- Understand content studio offerings to ensure we deliver to meet client requests while also looking at contentneedsholisticallyidentifyingopportunities to steward Flywheel content offerings and finding the right solutionsto meet client needs
- Lead and/orsupportthe development ofcontent business reviews competitive analysis financial trackers and content or category-specific trendsand ongoing thought leadership presentations
- Be proactive about solving problems even ifitsoutside of your area and be ready to take onadditionalinitiatives and responsibilities as theyemerge
Who You Are:
- BA/BS or equivalent experience
- 5-8years experienceinclient serviceproject management and/or eCommerce content
- Relentless attention to detail and organization. We provide large complexcontentsolutions with many moving parts. You will inspire confidence in our clients by making sure every detail is accounted for documented and under control.
- Strong relationship and client management skills. People do business with people they like and trust. Your ability to build lasting relationships and earn the trust of our clients will be essential to their growth.
- A natural operational mindset. Our Team is made up ofproblem-solvingexperts. Every day you will be faced with interesting operational challenges and success will come from your ability to break things down and put them back together in a better way.
- Motivation and drive. Your ability to wake up every morning fired up about how to help our clients work smarter will be essential to our growth.
#LI-AD1
Working at Flywheel
We are proud to offer all Flywheelers a competitive rewards package and unparalleled career growth opportunities and a supportive fun and engaging culture.
- We have office hubs across the globe where team members can go to feel productive inspired and connected to others - team members go into Hub Offices 3x a week
- Flexible vacation time
- Great learning and development opportunities
- Benefits that help you live your best life
- Parental leave and benefits
- Volunteering opportunities
- If youre looking to connect with teammates on a topic of inclusion and identity chances are theres an ERG for that.
- So you know: The hired candidate will be required to complete a background check
- Learn more about us here: Life at Flywheel
The Interview Process:
Every role starts the same an introductory call with someone from our Talent Acquisition team. We will be looking for company and values-fit as well as your professional experience; there may be some technical role-specific questions during this call.
Every role is different after the initial call but you can expect to meet several people from the team 1:1 and there might be further skill assessments in the form of a Take Home Assignment/Case Study Presentation or Pair Programming/Live Coding exercise depending on the your initial call we will walk you through exactly what to expect the process to be.
Inclusive Workforce
Flywheel Commerce Networks goal is to create a culture where all individuals of all backgrounds feel comfortable in bringing their authentic selves to work. We want all people to feel included and empowered to contribute fully to our vision and goals. Flywheel Commerce Network is an Equal Opportunity Employer and participates in E-Verify. All applicants will receive fair consideration for employment. We do not discriminate based upon race color religion sex sexual orientation age marital status gender identity national origin disability or any other applicable legally protected characteristics in the location in which the candidate is applying.
If you have any accessibility requirements that would make you more comfortable during the application and interview process please let us know at so that we can support you.
For more information about what data we collect and how we use it please refer to our.
We leverage AI technology to streamline our hiring workflow though all candidate decisions are made by our Talent Acquisition position is for an existing vacancy.
IMPORTANT ALERT:Please beware of fraudulent job communications from individuals falsely claiming to be from Flywheel. Weve identified fraudulent activity through social media and messaging services purporting to be from Flywheel requesting payments for job- and recruitment-related expenses. Flywheel never asks candidates for personal information such as bank account data or tax IDs nor payments via social media or chat-based applications. Report suspected fraud to local authorities immediately. To learn more click
here. Please notewe do not accept unsolicited resumes from 3rd party Recruitment Firms.
#LI-HYBRID
Required Experience:
Manager
About FlywheelFlywheels suite of digital commerce solutions accelerate growth across all major digital marketplaces for the worlds leading brands. We give clients access to near real-time performance measurement and improve sales share and profit. With teams across the Americas Europe and APAC we of...
About Flywheel
Flywheels suite of digital commerce solutions accelerate growth across all major digital marketplaces for the worlds leading brands. We give clients access to near real-time performance measurement and improve sales share and profit. With teams across the Americas Europe and APAC we offer a career with real impact endless growth opportunities and the support you need to be the best you can be.
The Opportunity
Werelooking for aSeniorAccountManagerto jointhe FlywheelContent Studioteam. TheSeniorAccountManagerwilllead clientsas aprimarypoint ofcontactensuringretailerdigital shelfcontent is deliveredonbriefon timeandon role will report directly to either aDirectoror Senior Director.
One of the most important aspects of theSeniorAccountManagerrole is being able to effectively managemultiple content projects while coordinating and collaborating withinternal and external role is a senior role and therefore you must be well versed inretailerdigital shelfcontent. You are a subject matter expert across retail content touchpoints understanding the role of content best practiceretailerand marketplace nuances and how content supports our clients business initiatives. Becoming a subject matter expert paired with solid project management will ensure success as a Senior Account Manager.
The role is a hybrid of project managerclient service financial management thought leadership and some experience managing a direct reportand/or leading a cross-functional team across copy design data and other roles across the team to deliver great workthat will meet client in an agency retailer marketing team or eCommerce role is preferred.
What You Will Do:
- Collaborate cross-functionally to shepherd clientsand team membersthrough thecontentprocess from brief to creative reviews to final executionbypreparing and leading clientstatuswithaccuratetimelines prioritizations and proactive planning for incoming projects
- Manage client interactions in a manner thatestablishescredibility and trust as a business advisor becomea subject matter expertby understanding content marketing best practices and staying abreast of digitaltrendstoassistyour clients in meeting their marketing and content strategy goals
- Understand content studio offerings to ensure we deliver to meet client requests while also looking at contentneedsholisticallyidentifyingopportunities to steward Flywheel content offerings and finding the right solutionsto meet client needs
- Lead and/orsupportthe development ofcontent business reviews competitive analysis financial trackers and content or category-specific trendsand ongoing thought leadership presentations
- Be proactive about solving problems even ifitsoutside of your area and be ready to take onadditionalinitiatives and responsibilities as theyemerge
Who You Are:
- BA/BS or equivalent experience
- 5-8years experienceinclient serviceproject management and/or eCommerce content
- Relentless attention to detail and organization. We provide large complexcontentsolutions with many moving parts. You will inspire confidence in our clients by making sure every detail is accounted for documented and under control.
- Strong relationship and client management skills. People do business with people they like and trust. Your ability to build lasting relationships and earn the trust of our clients will be essential to their growth.
- A natural operational mindset. Our Team is made up ofproblem-solvingexperts. Every day you will be faced with interesting operational challenges and success will come from your ability to break things down and put them back together in a better way.
- Motivation and drive. Your ability to wake up every morning fired up about how to help our clients work smarter will be essential to our growth.
#LI-AD1
Working at Flywheel
We are proud to offer all Flywheelers a competitive rewards package and unparalleled career growth opportunities and a supportive fun and engaging culture.
- We have office hubs across the globe where team members can go to feel productive inspired and connected to others - team members go into Hub Offices 3x a week
- Flexible vacation time
- Great learning and development opportunities
- Benefits that help you live your best life
- Parental leave and benefits
- Volunteering opportunities
- If youre looking to connect with teammates on a topic of inclusion and identity chances are theres an ERG for that.
- So you know: The hired candidate will be required to complete a background check
- Learn more about us here: Life at Flywheel
The Interview Process:
Every role starts the same an introductory call with someone from our Talent Acquisition team. We will be looking for company and values-fit as well as your professional experience; there may be some technical role-specific questions during this call.
Every role is different after the initial call but you can expect to meet several people from the team 1:1 and there might be further skill assessments in the form of a Take Home Assignment/Case Study Presentation or Pair Programming/Live Coding exercise depending on the your initial call we will walk you through exactly what to expect the process to be.
Inclusive Workforce
Flywheel Commerce Networks goal is to create a culture where all individuals of all backgrounds feel comfortable in bringing their authentic selves to work. We want all people to feel included and empowered to contribute fully to our vision and goals. Flywheel Commerce Network is an Equal Opportunity Employer and participates in E-Verify. All applicants will receive fair consideration for employment. We do not discriminate based upon race color religion sex sexual orientation age marital status gender identity national origin disability or any other applicable legally protected characteristics in the location in which the candidate is applying.
If you have any accessibility requirements that would make you more comfortable during the application and interview process please let us know at so that we can support you.
For more information about what data we collect and how we use it please refer to our.
We leverage AI technology to streamline our hiring workflow though all candidate decisions are made by our Talent Acquisition position is for an existing vacancy.
IMPORTANT ALERT:Please beware of fraudulent job communications from individuals falsely claiming to be from Flywheel. Weve identified fraudulent activity through social media and messaging services purporting to be from Flywheel requesting payments for job- and recruitment-related expenses. Flywheel never asks candidates for personal information such as bank account data or tax IDs nor payments via social media or chat-based applications. Report suspected fraud to local authorities immediately. To learn more click
here. Please notewe do not accept unsolicited resumes from 3rd party Recruitment Firms.
#LI-HYBRID
Required Experience:
Manager
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Posted on:
23 hours ago
Vacancies:
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