Digital Communications Systems Technician

Role: Digital Communications Systems Technician

Location: Los Angeles CA

Background Checks: Yes

Position Description:

• The Digital Communications Systems Technician (DCS Tech) works under the direction of a Digital Communications Systems Supervisor or user agency personnel and may receive technical guidance from a journey-level Senior Digital Communications Systems Technician (SDCS Tech) or higher network Systems Administrator or Telecommunications Systems Engineer or similar.
• This classification installs configures tests maintains and repairs analog digital telephone or data communications systems and equipment. They will frequently lift tools supplies and equipment weighing 10 to 25 pounds and occasionally over 25 pounds regularly use 6-foot and taller ladders and perform tasks that require bending stooping squatting twisting and reaching.
• The DCS Tech will install configure test maintain and repair analog digital and Internet based communications systems infrastructure and equipment including servers supporting applications such as voicemail call recording automated telephone attendants interactive voice response digital network telecommunications circuits and digital communications equipment such as modems channel banks multiplexers and repeaters.
• The DCS Tech will install program test maintain and repair private branch exchange (PBX) and key telephone switching systems Cloud Services (MS TEAMS Web-EX Zoom) and related equipment.
• The DCS Tech will install rehabilitate and remove cabling infrastructure such as copper and fiber-optic cables wire management systems patch panels and jacks according to industry standards.
• They will test troubleshoot and repair telephone and network cabling. The DSC Tech will provide technical support for telephone equipment moves equipment added or equipment changes.
• The DCS Tech will confer and consult with vendors and other County department representatives regarding operational problems repair maintenance and installation of digital communications systems and equipment.
• They will work closely with vendors regarding operational problems repair modification and installation of software hardware and circuits. The DCS Tech will configure add move change and troubleshoot voice over IP equipment in an enterprise call control and session management platform.
• The DCS Tech will determine the tip-ring and low voltage wiring color code for voice functionality. They will assist in the technical evaluation of equipment in coordination with engineering and operating personnel.

Skills

• The DCS Tech will possess knowledge of the protocols procedures techniques and equipment used to install configure test maintain and repair telephone and Internet based digital communications systems private branch exchange (PBX) and key switching systems Cloud Services and related equipment; or network telecommunications circuits and data communications equipment such as modems. They will have the ability to troubleshoot circuits systems infrastructure and equipment. They will possess knowledge and experience in customer services; interpersonal skills; decision making; organization awareness; problem solving; oral communication; and ability to troubleshoot issues.

Experience Required

• This classification requires at least three (3) years of experience in the installation configuration testing maintenance and repair of digital telephone private branch exchange (PBX) and key switching systems. One (1) year must have been at the journey-level.

Education Required:

• This classification requires a high school diploma or GED certificate. Valid class C drivers license with no restrictions.
• Physical dexterity color perception and visual acuity are required to perform essential job-related functions effectively and safely.

Trinus Corporation a leading provider of technology solutions and services with over 25 years of experience is a certified WBE/MBE/SBE/SDB firm accredited by WBENC NMSDC and SBA. Our mission is to shape the future of work by aligning the right mix of people process technology and innovation to efficiently meet our clients business objectives. At Trinus we understand that finding the right opportunity is pivotal in your career journey. Our staffing services go beyond mere placements; they are about matching your skills and aspirations with the perfect fit. To learn more about us please visit our website