Territory Lead Inside Sales & Dispatch
Farmington Hills, MI - USA
Job Summary
- 401(k)
- Bonus based on performance
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Vision insurance
We are a national leader in the home improvement and home repair services industry by designing our business around the needs of our customers. As we continue to grow we are looking for highly organized and motivated candidates just like you to serve in Inside Sales and Operations to ensure efficient and smooth daily operations.
In this role you will focus on converting inbound customer requests into jobs for our field team. This is a high volume call and lead environment that requires the winning candidate to multitask be fast-paced focused on closing new and return customer business and accurate in data management. Additionally you will interact daily with your existing customers as well as construct and manage the daily schedule for your assigned territory. You will be vital to the success of our business and the livelihoods of the excellent Craftsmen who call Ace Handyman Services their work home.
This is a great opportunity for you to grow toward advancement to a sales or operational leadership role with us and to apply your skills to a job in which you will face different challenges and solve new problems each and every day. We offer highly-competitive compensation and benefits and the chance to work with a national organization that still maintains the flexibility and tight-knit feel of a locally owned and independently operated franchise.
If this sounds like the kind of career move youve been looking to make and if you meet our qualifications we want to talk with you. Contact us today!
Here is just some of what we have to offer:
- Competitive pay ranging from $22 per hour based on experience plus commission/bonus
- Health insurance including medical dental and vision
- 401(k)
- Paid Holidays
- Vacation
- Advancement and growth opportunities
- Regular pay reviews
- Plus more!
- Respond to inbound customer requests and convert those request to scheduled appointments
- Manage daily customer requests for information and post-appointment follow-up
- Manage scheduling and dispatching of the field team.
- Perform after-sales administration
- Assist in solving operational logistics to ensure a smooth customer journey
Specific qualifications for the role include:
- Exceptional verbal communication skills
- Demonstrated service orientation
- Highly computer literate with proficiency in multiple technologies including the the MS Office suite MS Teams
- Strong attention to detail
- Great multitasking and prioritization skills
- High school diploma or GED. College degree preferred
- Inside sales. trades office management and/or scheduling experience preferred
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.
The 800 Craftsmen who represent our Brandare the heart and soul of our turn-key white-glove home repair maintenance and improvement are skilled and experienced in many trades but their professionalism and attention to detail is what sets them apart from others who work in the industry.
Most of the projects completed are for Repeat and Referral Customersfolks truly appreciate our high level of service and they often request additional work by asking for particular Craftsmen by name. If you take great pride in your skills and abilities and wish to join a proven winning TEAM please apply to the position(s) available by selecting Show Me All Jobs above.
Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directlyto the franchise owner and all hiring decisions will be made by the management of that franchise. All inquiries about employment atthis franchise should be made directly to the franchise owner and not to Ace Handyman Services Corporate.
Key Skills
About Company
View Open Positions Take Back Your Life, With Confidence Come work for and be a part of the most trusted brand in hardware and home improvement. Join our TEAM as we redefine the power of the trades. Let Ace Handyman Services handle all the hassles and paperwork while you keep your fre ... View more