Network Support Engineer
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Job Location:
Monthly Salary:
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
We are seeking a skilled and experienced Network Engineer to join our IT Infrastructure
team. The ideal candidate will have extensive knowledge and hands-on experience with
LAN WAN firewall proxy and TCP/IP troubleshooting. As a Network Engineer you will be
responsible for providing 2nd level support ensuring the stability and security of our
network systems and efficiently triaging complex issues to 3rd level support when
necessary.
Key Responsibilities:
Provide 2nd level support for network-related issues including LAN WAN firewall
proxy and TCP/IP troubleshooting.
Analyze and troubleshoot issues involving WAN LAN Firewalls VPNs cloud
proxies and wireless systems.
Perform network monitoring and analysis to proactively identify potential issues and
implement preventive measures.
Participate in network projects and initiatives contributing technical expertise and
support.
Stay updated with the latest network technologies and best practices to
continuously improve network operations.
Escalate unresolved issues to specialized teams and coordinate resolution efforts.
Document incident resolutions and contribute to knowledge base articles.
Collaborate with internal teams (e.g. infrastructure security application support)
to ensure timely resolution of network-related problems.
Participate in root cause analysis and post-incident reviews.
Support change management processes and ensure compliance with operational
standards.
Requirements
Qualifications:
Internal
Bachelors degree in Computer Science Information Technology or a related field
or equivalent experience.
Proven experience as a Network Engineer or similar role
Strong understanding of network fundamentals protocols routing switching and
security
Experience with network monitoring tools and diagnostic software.
Excellent problem-solving skills and the ability to work under pressure.
Strong communication skills with the ability to explain technical concepts to non
technical stakeholders.
Relevant certifications such as CCNA CCNP or equivalent are highly desirable.
Additional Requirements:
Ability to work independently and as part of a team.
Flexibility to work outside regular business hours when necessary.
Strong attention to detail and organizational skills.
Required Experience:
IC
Key Skills
- Environment
- Capital Market
- ABAP
- Application Development
- Informatica
- Litigation Attorney
About Company
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