Product Lead, AI-Native (Special Projects)

Shenzhen - China

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Our Journey

The ShopBack Group is Asia-Pacifics leading shopping rewards and payments platform serving over 60 million shoppers across 13 2025 the Group continued its global growth with its expansion into North by the vision to make every day more rewarding ShopBack is dedicated to saving members money and time and delivering delight every day. The platform also enables merchants and brands to engage with their members in a cost-effective in 2014 ShopBack now powers over US$5.5 billion in annual sales for over 20000 online and in-store partners and has rewarded shoppers with more than US$800 million (over S$1 billion) in Cashback to date. Through its innovative offerings ShopBack continues to create value for both members and merchants. Notably its payment solution ShopBack Pay offers members a convenient and rewarding payment option at checkout.

Your Role

You are the bridge between ShopBacks large first-party data moat and traffic and the end-user experience. You will be 80% builder and 20% strategist. You will not manage via spreadsheets; you will lead by setting the architectural vision while also leading by executing and shipping hands-on.

Your Adventure Ahead

Strong Execution: Architect and build the first versions of our AI agents. You are the First Builder on this team.
Rapid Iteration: Move from ideation to a working prototype in days. You value Velocity over Complexity.
AI Implementation: Design and implementation of custom multi-agent AI solutions integrating both state-of-the-art LLMs (OpenAI Anthropic Gemini) or suitable open models using modern orchestration frameworks such as Langchains LangGraph to create dynamic and scalable AI agents.
Data Driven: Work with our data teams to turn the trove of proprietary first part data into fine-tuned context for our AI agents.
Leadership: Lead grow and develop a lean team of AI-native full-stack generalists who share your bias for action and product-first mindset.
Product Discovery: Spend time with prospective customers including merchants to understand their pain points. You define the problem before you build the solution.

Essentials to Succeed

AI Native: You understand foundational model latent space and RAG-enhanced architectures and how to handle non-deterministic outputs. You know when an LLM is the answer and when a simple heuristic is better.
Full-Stack Capability: You can navigate the entire stackfrom highly scalable Python-based agentic backends to a polished Flutter interface for cross platform UI/UX.
Collaboration: collaborate with cross-functional teams to integrate modern AI stacks into existing infrastructure without getting bogged down in red tape.
Impact First: You dont care about lines of code; you care about GMV uplift and Users time and cost saved.
High Ownership: You treat this team with extreme ownership. You find the data you need you talk to users and you ship.
User Obsessed: You make something people want. And you realise that for an AI agent the interface is the personality. You care about how the AI feels to the user.

ShopBackers DNA

Grit - We tackle all challenges head-on working together to solve problems and achieve success.
Hunger - We value hard work and having relentless drive.
Speed - We move fast and have a bias for action all to deliver maximum impact.
Impact - We focus on results always aiming for the best possible outcomes and timelines.
Growth - We embrace a growth mindset constantly striving to learn improve and excel in our roles.

Exclusively for ShopBackers

Career progression paths and opportunities to take on greater challenges that help you realise your ambitions.
Be part of a winning team on a journey to global scale.
Competitive compensation based on your performance.
Candid open and collaborative culture where feedback is valued for everyone to grow and improve every day.

ShopBack is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race color religion sexual orientation national origin age disability genetic information veteran status or any other protected status under applicable laws. Join our team and help us make a difference!

We are committed to protecting your data and ensuring fairness in our recruitment process. We may use artificial intelligence (AI) tools to help our team review applications analyse resumes match candidates to roles generate interview notes and assess responses. These tools assist our recruiters and interviewers and they do not make final hiring decisions. Final hiring decisions are ultimately made by humans. If an assessment is part of your process we may (with your consent) capture screen activity and/or webcam images during the test to help verify test integrity. We do not use AI to infer your emotions or sensitive traits. We process personal data lawfully securely and transparently in line with applicable data-protection laws and our commitment to fair employment. You can ask questions or exercise your rights including to request human review or to challenge an outcome by contacting emailprotected.

Our JourneyThe ShopBack Group is Asia-Pacifics leading shopping rewards and payments platform serving over 60 million shoppers across 13 2025 the Group continued its global growth with its expansion into North by the vision to make every day more rewarding ShopBack is dedicated to saving members m...