EMEA Onboarding Lead

Available Location: London

Role Summary

As the Onboarding Lead for EMEA you will be the architect of the first-year experience for our new hires across the region. You will design manage and deliver a world-class onboarding program that integrates new employees into our culture and accelerates their time-to-productivity. Working closely with global peers and regional stakeholders youll balance local nuances with global consistency to ensure every new joiner feels supported and empowered. We are looking for a high-energy program manager who is as comfortable coaching executive speakers as they are diving into the data to measure program success.

Role Responsibilities

• Design and Delivery: Lead the end-to-end creation and facilitation of high-impact onboarding sessions ensuring content is engaging culturally relevant for the EMEA region and aligned with company goals.
• Program Management: Oversee the operational logistics and lifecycle of the onboarding program managing timelines resources and communications to ensure a seamless experience for all participants.
• Speaker Coaching and Feedback: Identify onboard and coach internal subject matter experts and leadership speakers providing actionable feedback to ensure their delivery meets high quality and engagement standards.
• Global Collaboration: Partner closely with Onboarding Leads in other geographies (AMER/APAC) to maintain program consistency while adapting strategies to meet specific regional requirements.
• Impact Measurement: Define and track key performance indicators (KPIs) to evaluate the effectiveness of the onboarding journey utilizing surveys and performance data to drive continuous improvement.
• Stakeholder Engagement: Build strong relationships with HR Business Partners and Hiring Managers across EMEA to align onboarding outcomes with evolving business needs.

Role Requirements (Must-Have Skills)

• Experience: Minimum of 2-3 years in Learning & Development Talent Management or Program Management or Sales experience specifically within the EMEA market.
• Facilitation Excellence: Proven track record of delivering dynamic presentations and facilitating workshops for diverse audiences ranging from entry-level to executive leadership.
• Project Management: Strong organizational skills with experience managing complex cross-functional projects from conception to completion.
• Coaching Ability: Demonstrated ability to provide constructive feedback and executive coaching to internal speakers and stakeholders.
• Self-Organization: Highly organized proactive and self-driven able to prioritize and manage work independently while collaborating effectively with the team to achieve shared goals
• Data Literacy: Experience using data and analytics tools to measure program ROI and sentiment with the ability to translate insights into strategic action.

Nice-to-Have Skills

• Tech Savvy: Familiarity with Learning Management Systems (LMS) project management tools and virtual facilitation tools.
• Change Management: Experience navigating organizational shifts and scaling programs in a fast-paced high-growth environment.
• Experience at a SaaS Cyber security Networking or Developer/AI company a plus
• Proficiency in additional EMEA languages (beyond English) is a plus

What Makes Cloudflare Special

Were not just a highly ambitious large-scale technology company. Were a highly ambitious large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014 weve equipped more than 2400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work technology already used by Cloudflares enterprise customers--at no cost.

Athenian Project: In 2017 we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free so that their constituents have access to election information and voter registration. Since the project weve provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Heres the deal - we dont store client IP addresses never ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something youd like to be a part of Wed love to hear from you!

This position may require access to information protected under U.S. export control laws including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

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