Radio Technician

Enterprise Solutions and Management (ESM) is a rapidly growing government contractor that provides strategic IT services that meet mission needs for Defense and Federal customers. We are hiring a Radio Technician for an exciting opportunity.

Job Description and Responsibilities

DLA J6 Enterprise has the responsibility to support all the DLA J6 Enterprise Service Areas located in Continental United States (CONUS) and Outside Continental United States (OCONUS) as well as some non-DLA customers. The services encompass the DLA-owned Motorola Enterprise Land Mobile Radio System(ELMR).

The candidate will be required to manage the DLA ASTRO25 Radio System Maintenance and Operational requirements. Samples of the services required include the following:

• manage infrastructure emergency repair efforts and escalation procedures
• review all Motorola software hardware and firmware upgrade announcements and programming templates for their applicability to the DLA ELMR system
• provide network monitoring services for all DLA ELMR infrastructure components

The position requires excellent customer service skills and technical ability. Experience operating in a Government or Military culture is preferred.

Required Knowledge Skills and Abilities (KSA)

Embedded with the Systems Manager and in support of DLAs Land Mobile Radio system the Radio Technician will have direct access to the following Motorola resources that will ensure the highest level of operational uptime faster resolution to maintenance and troubleshooting problems and public-safety grade performance for DLA First Responder Safety:

• Motorola System Support Center (SSC)
• Motorola Product Engineering Staff and Support Personnel in particular R&D Staff
• Motorola Infrastructure and Subscriber Depot Level Support Staff
• Motorola Systems Integration and Program Management Personnel
• Motorola Systems Technologist Organization and Support Staff
• Access to fully functional Motorola Astro25 M3-Core test systems for troubleshooting
• Access to the latest Motorola Software and Software tools

Support requirements on a 40 hour per week schedule. Must be available on a call-back basis as needed after duty hours estimated 40-80 hours annually.

OCONUS Travel may be required.

Desired KSA

• Be a positive self-motivated and proactive person with the ability to adapt to change and tolerate stressful situations
• Candidate must communicate effectively with team members team lead management and government customer
• Must have the ability and desire to research and develop creative solutions to unique problems with minimal supervision

Minimum Training Education and Certifications

• Five (5) years of progressive Information Technology (IT) experience including at least two Enterprise-wide projects in Land Mobile Radios (LMR). At least one project must have occurred within the past two (2) years.
• Minimum of 5 years of experience in the Telecommunications/LMR maintenance field with specific experience in field support of the following:
  • ASTRO 25 technology
  • AES
  • OTAR
  • OTAP
  • Dispatch console systems
  • ASTRO 25 subscriber radios
  • System fleet-mapping
  • Code-plug development
  • Computer skills in all applicable databases and products

Minimum Clearance

• Secret

Physical Requirements

• Required to stand walk and sit; communicate verbally both in person and by telephone; use hands to finger handle or feel objects or controls; reach with hands and arms. Specific vision abilities required by this job include close vision distance vision depth perception color vision and the ability to adjust focus.

Additional Requirements

• Other duties as assigned

ESM provides equal employment opportunity to all individuals regardless of race color creed religion gender age sexual orientation national origin or ancestry disability genetic information veteran status gender identification or any other characteristic protected by state federal or local law.

Required Experience:

IC