Library Officer, Client Services
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Job Location:
Port Macquarie - Australia
Monthly Salary:
$ 43938 - 47696
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
The role
- Part Time 21 hours per week Continuing
- Level 4 - $43938 to $47696 pa (plus 17% superannuation)
- Port Macquarie
As the Library Officer Client Services you will be supporting a range of frontline customer focused services including information services circulation online and physical resource maintenance document delivery and research support. You will also be providing library support for student learning primarily through responding to in-person and online library enquiries from students.
About you
- Proven experience and commitment to delivering excellent customer service.
- Excellent communication skills and ability to both work independently and in a team environment.
- Sound computer and technical skills.
About us
Learn more about the Division of Library Services here.
Charles Sturt University is committed to building a diverse workforce as shown through our Athena Swan Bronze Award our Australian Workplace Equality Index Bronze Award and our membership of a range of diversity focused organisations including Diversity Council Australia and Pride in Diversity. We encourage applications from First Nations people carers people from culturally and linguistically diverse backgrounds people with disability neurodivergent people and people of all age groups genders and sexualities for all roles.
To apply
Click the Apply button and complete your application online submit a 1-2 page statement of suitability demonstrating your skills knowledge and/or experience relevant to the position (referencing the selection criteria in the position description) and upload your CV. If you experience difficulties applying online or for further information on completing the application process please visit our how to apply page or contact us.
This position is open to Australian Citizens and Permanent Residents; or applicants who hold a current valid work visa commensurate with this position.
Further information
Additional information is available in theposition description or by contacting:
David Anderson Team Leader Frontline Services (North) and Copyright Officer Ph:0
Closing Date: 11pm Sunday 1 March 2026
Required Experience:
Unclear Seniority
Key Skills
- Customer Service
- Client Expectations
- Client Requirements
- Client Support
- Action Plans
- Issue Resolution
- Account Management
- Client Relationships
- Service Delivery
- Client Service
- Client Satisfaction
- Client Management
- Procedures
- Service Level Agreements
- New Clients
