RevOps Technology Manager

Available Locations: Austin Texas

About the role

Were looking for a RevOps Technology Manager to define and drive the strategic vision for our Revenue Operations (RevOps) technology portfolio. This role combines business acumen technical knowledge and emerging technology insight to deliver scalable high-impact GTM solutions. The individual will set governance frameworks prioritize investments and influence cross-functional leaders to ensure our technology stack enables growth efficiency and alignment without unnecessary complexity.

The leader owns the strategic direction of the RevOps tech stack including portfolio evaluation rationalization and lifecycle management. RevOps Technology Manager partners closely with IT Implementation (FAST) Engineering Procurement SAM (Software Asset Manager) Security Privacy Finance and GTM leadership to align priorities remove friction and ensure the stack meets business objectives.

The role also guides the evaluation and scaling of emerging technologies including AI providing frameworks that strategically enhance RevOps efficiency and seller effectiveness. Using data benchmarks and external research the leader delivers fact-based recommendations that inform decisions and support sustainable growth.

What youll do

Sales Technology Vision and Roadmap Ownership

• Develop multi-year technology vision and roadmap aligned with GTM strategic goals for a long-term growth and competitive advantage.
• Define the role of core systems across the revenue lifecycle and ensure long-term scalability.
• Align the GTM tech stack to defined sales motions and operational workflows.
• Identify gaps in the tech stack and recommend strategic build buy or consolidation paths.

Tech Stack Rationalization & Portfolio Management

• Lead strategic evaluation of the RevOps technology portfolio to maximize ROI and business alignment.
• Rationalize consolidate or retire tools where appropriate ensuring scalability and compliance.
• Partner with Finance and Procurement on investment decisions.

Governance Standards & Operating Models

• Establish governance frameworks standards and decision guardrails to guide tool evaluation adoption and lifecycle management.
• Document operating models and workflows to clarify roles responsibilities and decision-making authority.
• Collaborate with IT Implementation Procurement SAM Security Privacy and GTM leaders to enable aligned execution while maintaining compliance scalability and system integrity.
• Set guardrails that balance speed and flexibility with security compliance and system integrity.

AI & Emerging Technology Strategy

• Participate in cross-functional AI initiatives providing RevOps tooling strategy perspective to evaluate prioritize and scale AI-enabled capabilities.
• Identify where AI and automation can strategically enhance seller workflows and RevOps effectiveness.
• Help define governance and intake models for AI use cases.
• Guide build vs. buy vs. blend decisions in collaboration with IT and Engineering.

Cross-Functional Partnership

• Align RevOps Sales Marketing Finance IT FAST Engineering Security Privacy Procurement and SAM on technology priorities and standards.
• Serve as a trusted advisor on technology trade-offs investment priorities and future-state planning.
• Incorporate adoption and performance insights into ongoing strategic portfolio decisions.

Strategic Communication & Industry Benchmarking

• Develop executive-ready materials that articulate the current and future-state RevOps tech stack consolidation plans and roadmap.
• Present clear fact-based insights and trade-offs to support informed leadership decisions.
• Provide clear visibility into current-state and future-state GTM technology strategy.
• Partner with external advisors including Gartner to incorporate leading GTM and RevOps best practices.

Metrics Insights & Change Management

• Define KPIs to measure strategic impact adoption and investment effectiveness.
• Continuously refine tooling strategy to improve impact and support organizational change.
• Gather insights via surveys and workshops partnering with FAST for user experience and support input.

Desirable Skills Knowledge and Experience:

• 10 years in Revenue Operations GTM Systems Sales Operations Business Systems or related roles within SaaS or technology-driven organizations.
• 5 years leading cross-functional enterprise-wide initiatives in complex environments.
• Salesforce certifications (Administrator Advanced Administrator Sales Cloud Consultant AI Associate) preferred; additional GTM AI and business systems certifications a plus.
• Demonstrated ability to define scalable technology strategy governance and decision frameworks.
• Experience solving complex business problems through technology with strategic outcomes.
• Proven experience influencing senior stakeholders and driving enterprise alignment.
• Experience working with vendors and implementation partners.
• Strong analytical capability with a track record of developing ROI-driven data-backed recommendations.
• Background in sales or deep exposure to B2B seller workflows.
• Experience managing a portfolio of technology initiatives from strategy through execution.
• Bachelors degree in business marketing information technology or a technical field is required; masters or advanced degree or AI/data training is a plus.

Sales Technology Expertise

• Expert knowledge of Revenue Technology ecosystem (e.g. CRM pipeline management forecasting opportunity management etc.)
• 8 years experience with CRM (e.g; Salesforce Hubspot) and the broader GTM ecosystem.
• Experience with sales engagement enablement forecasting enrichment and revenue orchestration platforms (e.g. Gong Outreach Highspot Seismic Clari Anaplan ZoomInfo LinkedIn Sales Navigator).
• Experience with AI-driven sales tools and advanced analytics platforms.
• Familiarity with vendor evaluation commercial negotiation and technology marketplace dynamics.

Skills & Attributes

• Strategic thinker with strong business judgment and structured problem-solving capability.
• Executive-level communication and stakeholder influence.
• Ability to navigate ambiguity and drive clarity across complex environments.
• Skilled at aligning cross-functional leaders and managing competing priorities.
• Experience developing technology roadmaps and guiding ROI-driven investment decisions.
• Strong negotiation and stakeholder management skills across business and vendor partners.
• Sound evaluation of emerging technologies including AI within governance frameworks.
• Use data to inform decisions while balancing growth risk and operational integrity.

Nice to Have

• Experience with AI strategy governance and prioritization frameworks.
• Exposure to external advisors and benchmark practices (e.g. Gartner Forrester)
• Familiarity with Agile methodology.

Compensation

Compensation may be adjusted depending on work location.

Equity

This role is eligible to participate in Cloudflares equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses support caregiving build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs including parental pregnancy health medical and bereavement leave

What Makes Cloudflare Special

Were not just a highly ambitious large-scale technology company. Were a highly ambitious large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014 weve equipped more than 2400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work technology already used by Cloudflares enterprise customers--at no cost.

Athenian Project: In 2017 we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free so that their constituents have access to election information and voter registration. Since the project weve provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Heres the deal - we dont store client IP addresses never ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something youd like to be a part of Wed love to hear from you!

This position may require access to information protected under U.S. export control laws including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their or any other persons perceived or actual race color religion sex gender gender identity gender expression sexual orientation national origin ancestry citizenship age physical or mental disability medical condition family care status or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

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