Senior Social Intelligence Analyst

San Francisco, CA - USA

Yearly Salary: $ 130800 - 262025

Posted on: 14 hours ago

Vacancies: 1 Vacancy

Job Summary

Our Company

Changing the world through digital experiences is what Adobes all about. We give everyonefrom emerging artists to global brandseverything they need to design and deliver exceptional digital experiences! Were passionate about empowering people to create beautiful and powerful images videos and apps and transform how companies interact with customers across every screen.

Were on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization and we know the next big idea could be yours!

The Opportunity

Reporting to Adobes Director of Social Intelligence & Community Management the Social Intelligence Analyst will apply social intelligence data to support key programs initiatives and social content strategy. This role will monitor Adobes brand and products on social and help build our approach to proactive and reactive social listening and social/cultural trendspotting.

What youll do

Use social tools to surface and analyze online conversations and trends related to our brand our products and our industry.
Build custom social intelligence dashboards and reports to share real-time insights on brand health and affinity brand-relevant conversations cultural moments/trends and industry landscape.
Sift through millions of data points to surface actionable insights on customer behavior and social media trends. Use these insights to identify target audience segments and support strategy development for engagement and attraction.
Work with multiple APIs and disparate data sets.
Use tools like Sprinklr and Talkwalker to find engagement opportunities and monitor or flag issues. Share insights with Product Comms and Customer Care teams.

What you need to succeed

10 years of experience in leading social listening/intelligence for large organizations with high conversation volumes.
Extensive experience with translating social cultural and contextual intelligence insights into actions.
Expert-level proficiency with crafting Boolean queries building dashboards and evaluating data from social listening tools/platforms including Sprinklr Brandwatch and Talkwalker.
Robust expertise in crafting insights and action from social metrics and reporting including synthesizing results for executive-level audiences.
Proven track record for seamlessly working across different teams and partners.
Strong attention to detail and organizational skills.
Experience driving action and execution during moments of crisis.

Our compensation reflects the cost of labor across several U.S. geographic markets and we pay differently based on those defined markets. The U.S. pay range for this positionis $$262025 annually. Paywithin this range varies by work locationand may also depend on job-related knowledge skillsand experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

In California the pay range for this position is $181000 - $262025

At Adobe for sales roles starting salaries are expressed as total target compensation (TTC base commission) and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices:

California:

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and fair chance ordinances.

Colorado:

Application Window Notice

If this role is open to hiring in Colorado (as listed on the job posting) the application window will remain open until at least the date and time stated above in Pacific Time in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location no specific application window applies and the posting may close at any time based on hiring needs.

Massachusetts:

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Adobe is proud to be anEqual Employment Opportunityemployer. We do not discriminate based on gender race or color ethnicity or national origin age disability religion sexual orientation gender identity or expression veteran status or any other applicable characteristics protected by law.Learn more.

Adobe aims to make accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process emailor call .

Required Experience:

Senior IC

Our CompanyChanging the world through digital experiences is what Adobes all about. We give everyonefrom emerging artists to global brandseverything they need to design and deliver exceptional digital experiences! Were passionate about empowering people to create beautiful and powerful images videos...