Digital Events Producer Coaching & Learning (Intern)

Digital Events Producer Career Coaching (Intern)

Role snapshot

• Part-time intern role (23 days/week)
• Hybrid: 2 days/week London co-working space
• Focus: supporting high-quality live digital coaching & learning sessions

We are on a mission to provide Career Coaching & Mentoring to everyone at work.
You can read more about what we do on our LinkedIn watch an overview of our product or read what the press has been saying.

About the Role

Help shape the future of coaching at a fast-paced mission-driven startup.

Were looking for a proactive organised individual whos excited by the opportunity to make a real impact. This is a hands-on role in a fast-paced early-stage environment ideal for someone who enjoys being close to live delivery and making complex sessions run smoothly. This role suits someone who enjoys pace ownership and figuring things out in a fast-moving startup environment.

Youll support two core Bloom experiences:

• Large-scale interactive learning events (1:Many)
• Facilitated group coaching cohorts
• 
  

Your core focus will be to support the smooth high-quality operational delivery of Blooms 1:Many and Group Coaching sessions ensuring coaches are fully prepared sessions run seamlessly and capacity is planned and managed so delivery can scale reliably as demand grows.

This role removes logistical friction from coaches and helps protect delivery quality as we grow.

What youll actually be doing week to week

In a typical week you might:

• Prepare and set up live coaching and learning sessions
• Be in the live room to support smooth delivery
• Help coaches feel fully ready before sessions begin
• Run polls breakout rooms and interactive elements
• Troubleshoot technical issues calmly in real time when things dont go to plan
• Keep an eye on attendance and engagement trends
• Spot friction early and help improve how sessions run
  

The Role In Detail

Core Responsibilities

1. Capacity & Coach Allocation

• Manage coach availability across 1:Many and Group Coaching sessions
• Maintain forward visibility of pilots launches and ongoing engagements
• Allocate coaches from the approved product catalogue
• Monitor utilisation levels and delivery load
• Act as the operational bridge between CS Content and Coaching Ops for live delivery
• Surface capacity risks and delivery strain early
• Flag recruitment requirements based on pipeline demand
• Support onboarding readiness of new coaches (from a scheduling & delivery perspective)
  

2.Coach Briefing & Readiness

• Maintain and uphold standardised delivery frameworks (run-of-show templates timing discipline platform norms)
• Prepare and distribute structured briefing packs for each session or cohort
• Ensure clarity on session logistics objectives audience context and run-of-show timing
• Confirm platform requirements and access in advance
• Run technical rehearsals with coaches (slides polls video playback breakout functionality share screen permission audio / lighting internet stability)
• Establish clear communication protocols for live delivery
• Set up of private communication channel during delivery
• Confirm delivery readiness before go-live

The objective: coaches focus entirely on facilitation - not logistics.

3. Session & Cohort Setup

• Create and manage meeting links (including recurring sessions for cohorts)
• Configure breakout rooms and polling tools
• Prepare shared documents or collaboration boards
• Manage calendar coordination and reminders
• Ensure all platform permissions and recording settings are correct
• Shares slide deck (final approved version)

4. Live Delivery Management

During sessions the Producer:

• Opens and manages the room
• Admits participants and monitors attendance (including points of drop off)
• Launches polls and manage interactive tools
• Creates and closes breakout rooms
• Monitors chat and surfaces key questions / insights for the coach
• Time-keeps and manages overruns
• Troubleshoots technical issues in real time
• Executes contingency plans if disruptions occur

As group size increases the Producer adapts execution to maintain structure flow and professionalism.

5. Contingency & Risk Management

• Maintain documented delivery contingency protocols
• Prepare backup access to slides and session materials
• Ensure host rights and escalation pathways are secured
• Execute calm structured responses to technical failure

Delivery should feel stable and controlled at all times.

6. Post-Session & Operational Tracking

• Secure and distribute recordings (where applicable)
• Track attendance and engagement data
• Log delivery notes and improvement opportunities
• Monitor cohort participation trends
• Flag disengagement risks to CS / Coaching Dept
• Maintain accurate internal reporting

7. Continuous Improvement

Data & Improvements:

• Track attendance and engagement patterns
• Identify recurring friction points
• Surface operational insights across sessions

Coach Feedback Loop:

• Capture coach feedback on delivery experience
• Flag operational barriers impacting coach performance
• Identify systemic improvements across products

Scalability Infrastructure:

• Build and maintain scalable delivery systems (templates workflows checklists)
• Reduce manual friction over time
• Identify automation opportunities
• Prepare infrastructure for increased session volume

What This Role Is Accountable For

• Smooth professional session delivery
• Coach operational readiness
• Capacity visibility and forward planning
• Delivery scalability as demand increases
• Clear structured briefing processes
• Stable execution under pressure

About You

Youll thrive here if you:

• Are highly organised with strong attention to detail
• Enjoy hands-on operational work in live environments
• Are tech-savvy and confident learning new tools quickly
• Can juggle multiple priorities without dropping the ball
• Are proactive and solutions-focused
• Communicate clearly across teams
• Feel energised by working in a fast-moving early-stage environment where plans can evolve quickly
  
  

Youll be most successful in this role if you already have some hands-on exposure to supporting or running live virtual sessions (e.g. Zoom Teams webinars online events).

Comfortable troubleshooting issues calmly in live session environments is important for success in this role.

Relevant experience includes: programme coordination events coordination events delivery learning operations virtual event production webinar delivery or coaching operations.

More About Bloom

Bloom is positioned to become a power brand in Future Of Work; On a mission to deliver CAS Coaching At Scale. Our founders Alistair and Jamie have spent more than a decade building successful technology businesses together. Between them they have created and sold companies to some of the worlds most successful enterprises and in the process have generated more than $1Bn in shareholder return.

Working at Bloom

• A great opportunity to play an integral role in important initiatives and have a meaningful impact
• The opportunity to work on a mission-led purpose driven product with a high-performing team
• Huge potential for career development and broad exposure as the company grows
• Plenty of opportunities to socialise and be part of a positive working culture

Required Experience:

Intern