Intern Producer for 1 Many & Group Modern Learning Experiences

Intern Producer for 1: Many & Group Modern Learning Experiences

Overview

We are on a mission to provide Career Coaching & Mentoring to everyone at work.
You can read more about what we do on our LinkedIn watch an overview of our product or read what the press has been saying.

About the Role

Help shape the future of coaching at a fast-paced mission-driven startup.

Were looking for a proactive organised individual whos not afraid of hard work and excited by the opportunity to make a real impact. This is a unique role for someone who thrives in a fast-paced early-stage environment its not for the faint-hearted but it is an exciting chance to help influence and shape how we deliver coaching at scale.

Were Bloom a coaching-tech startup blending group learning AI copilots and bold cinematic content to help leaders managers and teams grow. Less like training. More like story-driven behaviour-shifting experiences.
Were in sprint mode building and testing course modules like You Gave Feedback & Nothing Changed and All Talk No Action. The material is strong. Now we need help making it scalable and operationally sound.

The Role: Producer 1:Many & Group Coaching Delivery

Purpose of the Role

Own the operational delivery of Blooms 1:Many and Group Coaching sessions; ensuring seamless execution coach readiness and scalable capacity management. This role removes logistical friction from coaches and protects delivery quality as demand grows.

Core Responsibilities

1. Capacity & Coach Allocation

• Manage coach availability across 1:Many and Group Coaching sessions
• Maintain forward visibility of pilots launches and ongoing engagements
• Allocate coaches from the approved product catalogue
• Monitor utilisation levels and delivery load
• Act as the operational bridge between CS Content and Coaching Ops for live delivery
• Surface capacity risks and delivery strain early
• Flag recruitment requirements based on pipeline demand
• Support onboarding readiness of new coaches (from a scheduling & delivery perspective)
  

2. Coach Briefing & Readiness

• Maintain and uphold standardised delivery frameworks (run-of-show templates timing discipline platform norms)
• Prepare and distribute structured briefing packs for each session or cohort
• Ensure clarity on session logistics objectives audience context and run-of-show timing
• Confirm platform requirements and access in advance
• Run technical rehearsals with coaches (slides polls video playback breakout functionality share screen permission audio / lighting internet stability)
• Establish clear communication protocols for live delivery
• Set up of private communication channel during delivery
• Confirm delivery readiness before go-live
  

The objective: coaches focus entirely on facilitation - not logistics.

3. Session & Cohort Setup

• Create and manage meeting links (including recurring sessions for cohorts)
• Configure breakout rooms and polling tools
• Prepare shared documents or collaboration boards
• Manage calendar coordination and reminders
• Ensure all platform permissions and recording settings are correct
• Shares slide deck (final approved version)
  

4. Live Delivery Management

During sessions the Producer:

• Opens and manages the room
• Admits participants and monitors attendance (including points of drop off)
• Launches polls and manage interactive tools
• Creates and closes breakout rooms
• Monitors chat and surfaces key questions / insights for the coach
• Time-keeps and manages overruns
• Troubleshoots technical issues in real time
• Executes contingency plans if disruptions occur

As group size increases the Producer adapts execution to maintain structure flow and professionalism.

5. Contingency & Risk Management

• Maintain documented delivery contingency protocols
• Prepare backup access to slides and session materials
• Ensure host rights and escalation pathways are secured
• Execute calm structured responses to technical failure

Delivery should feel stable and controlled at all times.

6. Post-Session & Operational Tracking

• Secure and distribute recordings (where applicable)
• Track attendance and engagement data
• Log delivery notes and improvement opportunities
• Monitor cohort participation trends
• Flag disengagement risks to CS / Coaching Dept
• Maintain accurate internal reporting
  
  
  

7. Continuous Improvement

Data & Improvements:

• Track attendance and engagement patterns
• Identify recurring friction points
• Surface operational insights across sessions
  

Coach Feedback Loop:

• Capture coach feedback on delivery experience
• Flag operational barriers impacting coach performance
• Identify systemic improvements across products
  

Scalability Infrastructure:

• Build and maintain scalable delivery systems (templates workflows checklists)
• Reduce manual friction over time
• Identify automation opportunities
• Prepare infrastructure for increased session volume

What This Role Is Accountable For

• Smooth professional session delivery
• Coach operational readiness
• Capacity visibility and forward planning
• Delivery scalability as demand increases
• Clear structured briefing processes

• Stable execution under pressure
  
  

TO APPLY: Applications will be deleted without completed Task

Pre-Interview Task: You Are the Producer

Scenario

Bloom is delivering:

• A 1:Many session
  
  
• 180 registered attendees
  
  
• 1 coach
  
  
• 60-minute session
  
  
• Includes slides 2 polls and 2 breakout exercises
  
  
• Audience: mid-level managers across 3 time zones
  
  
• Its a pilot with potential to scale
  
  

You are the assigned Producer.

Part 1: Delivery Plan (Max 2 pages)

Ask them to outline:

1. How they would prepare for the session (from assignment to go-live)
   
   
2. What the coach briefing pack would contain
   
   
3. What they would do in a technical rehearsal
   
   
4. How they would structure the live operational plan
   
   
5. What contingency protocols they would put in place
   
   

Details:

• Immediate start - 23 days/week
• This is a hybrid (2 days a week in a co-working space) London-based role.
• Paid (based on experience)

About You

This role is ideal for someone whos organised proactive and energised by working in a fast-moving early-stage environment. Youre not afraid to roll up your sleeves tackle new challenges and figure things out on the fly all while keeping the trains running on time.

Youll thrive here if you:

• Have excellent communication and collaboration skills to work across teams (coaching operations product)
• Are highly organised with strong attention to detail and time management
• Are tech-savvy and confident learning new tools and systems quickly
• Can juggle multiple tasks and priorities without dropping the ball
• Are proactive and solutions-focused you spot inefficiencies and take action to improve them
• Enjoy solving operational puzzles and helping things run smoothly behind the scenes

More about Bloom

Bloom is positioned to become a power brand in Future Of Work; On a mission to deliver CAS Coaching At Scale. Our founders Alistair and Jamie have spent more than a decade building successful technology businesses together. Between them they have created and sold companies to some of the worlds most successful enterprises and in the process have generated more than $1Bn in shareholder return.

Working at Bloom

• A great opportunity to play an integral role in important initiatives and have a meaningful impact
• The opportunity to work on a mission-led purpose driven product with a high-performing team
• Huge potential for career development and broad exposure as the company grows
• Plenty of opportunities to socialise and be part of a positive working culture

Required Experience:

Intern