Cactus Wellhead Systems Infrastructure Manager

This is a Cactus Wellhead position and is located in Houston TX.

Hybrid schedule: 4 days on site 1 day having the ability to work from home.

JOB SUMMARY: The Manager Systems Infrastructure leads the operations reliability and modernizationof enterprise systems across hybrid cloud and on-premise environments. This role is responsible fordirectory services server and virtualization platforms endpoint management cloud productivityservices backup and disaster recovery and enterprise systems monitoring. The Manager oversees theSystems Infrastructure team defines domain roadmaps drives operational excellence and partnersclosely with global IT teams across multiple time zones to deliver resilient secure and scalable role will have regular interactions with senior leadership.

ESSENTIAL FUNCTIONS ROLES AND RESPONSIBILITIES: Essential duties and responsibilities include thefollowing.

• Practice safe work habits and comply with all quality safety health and environmental policies.
• Lead mentor and develop Systems Infrastructure team members providing technical directionand performance management.
• Oversee directory services and identity lifecycle execution in hybrid cloud environments.
• Manage cloud-based and on-premises systems platforms including compute storagevirtualization collaboration and identity components.
• Lead endpoint management architecture configuration standards compliance and deploymentpractices.
• Oversee system backup replication disaster recovery readiness and periodic testing.
• Maintain accurate operational documentation including SOPs diagrams and system workflows.
• Accountable for all patching configuration management and operational monitoring practicesto ensure system health performance and availability.
• Lead system upgrades cloud integrations lifecycle replacements and modernization initiatives.
• Serve as the advanced escalation point for complex systems-related incidents; coordinate withinternal teams and external partners to successfully resolve issues.
• Manage IT system-related vendors support contracts and coordinate with Cactus procurementteam.
• Support IT audits compliance reviews and control obligations related to systems infrastructure.
• Partner with other IT teams to leverage onboarding/offboarding workflows and escalatedsupport requirements.
• Collaborate with Networking and Security teams to ensure consistent architecture and secureconfigurations.
• Work closely with IT Services team to recognize recurring systems issues and drive resolutions.
• Develop forward-looking domain roadmaps covering systems reliability automation andmodernization.
• Coordinate with international teams and support resources across multiple time zones;participate in global operations planning and communication.
• Perform any other tasks or duties as assigned.

EDUCATION TRAINING EXPERIENCE:

• Bachelors degree in Information Technology Computer Science Engineering or equivalentpractical experience.
• 7 years of progressive experience in systems engineering cloud systems administration orinfrastructure operations.
• 3 years in a technical leadership capacity overseeing system platforms or engineering teams.
• Experience supporting hybrid cloud and onâpremises enterprise environments.

PREFERRED CERTIFICATIONS LICENSES REGISTRATIONS:

• Cloud certifications (e.g. Microsoft Azure Administrator Azure Solutions Architect AWSSolutions Architect Google Professional Cloud Engineer)
• Productivity or identity service certifications (e.g. Microsoft 365 Administrator Identity &Access Administrator Okta Certified Professional)
• IT service management certification (e.g. ITIL Foundation)
• Security-oriented certifications (e.g. CompTIA Security ISC2 CC GIAC administratorâlevelcertifications)

JOB KNOWLEDGE SKILLS ABILITIES:

• Strong understanding of modern cloud and onâpremises systems architecture.
• Expertise in directory services identity operations and secure configuration practices.
• Proficiency with endpoint management models and enterprise collaboration ecosystems.
• Knowledge of virtualization server platforms storage systems and disaster recovery practices.
• Familiarity with security principles identity protections and secure system administration.
• Demonstrated ability to make sound technical and operational decisions under incident andoutage conditions.
• Ability to lead technical projects and balance competing operational priorities.
• Strong communication documentation troubleshooting and analytical skills.
• Experience with automation and scripting concepts to streamline systems operations.
• Ability to work effectively with global teams across multiple time zones.

SUPERVISORY RESPONSIBILITIES:

• Directly supervises Systems Infrastructure team members including Systems Engineers andSystems Administrators.
• Provides leadership for system-related projects and cross-functional technical initiatives.
• Provide mentoring for career development

PHYSICAL DEMANDS: The physical demands described here represent those that an employee must meetto perform the essential functions of this job successfully. Reasonable accommodations may enableindividuals with disabilities to perform essential functions.

• Regular use of hands reaching climbing stooping kneeling crouching crawling standingwalking sitting talking and hearing.
• Vision requirements include close distance peripheral depth perception and focusadjustment.
• Regularly lift/move up to 10 lbs frequently up to 25 lbs occasionally up to 40 lbs.
• Ability to hear alarms bells and voices.

WORK ENVIRONMENT: The work environment characteristics described here represent those an employeeencounter while performing the essential functions of this job. Reasonable accommodations may bemade to enable individuals with disabilities to perform the essential function.

• Normally work in an office environment; however occasionally may work in a laboratoryassembly areas and field service machine shop.
• Occasionally may be exposed to hazards such as loud noise heavy equipment temperatureextremes chemicals etc. while working in Engineering laboratory assembly areas and fieldservice machine shop.
• The noise level in the work environment is usually moderate.

Disclaimer: Cactus Wellhead is an Equal Employment Opportunity (EEO) employer and does not discriminate in anyemployer/employee relations based on race color religion sex sexual orientation gender identity and expression national originage marital status disability veteran status genetic information or any other basis protected by applicable discrimination laws. Thisjob description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain acomprehensive listing of activities duties or responsibilities required of the incumbent. Incumbent may and probably will be askedto perform other duties as required. Each employee regardless of classification is required to maintain a safe orderly and cleanworkplace using safety precautions and observing safety rules at all times.

Required Experience:

Manager