DescriptionESPONSIBILITIES
- Support determining the data driven top customer field issues list verify an owner is assigned and status is reported weekly.
- Lead cross-functional teams to implement corrective actions through problem solving process. Evaluate completed corrective actions and ensure effectiveness of actions. Recommend appropriate remedial activities.
- Visit customers to proactively see installations and document improvement needs. Visit customers to understand the nature of the issue and get definite corrective action initiated in the organization.
- Request and approve PPAP documents from suppliers
- Evaluate potential new suppliers by conducting on-site audits and scoring of Quality Management System
- Present reports to organization regarding Quality performance. Present status updates on various quality initiatives to business management.
- Develop 8D and Customer reports on reported issues. Communicate internally and externally on outcomes of investigations. Work with internal teams including Engineering Service Manufacturing/Operations Sales Offering Management and Supplier Quality to resolve quality issues impacting customers.
- Execute Quality Engineering responsibilities on New Product Development projects participating on New Product Development Process (NPDP) teams tracking issues and ensuring effective resolution. Ensure risk management plans are in place when issues are identified.
- Create analytic reporting around warranty data for Americas LOB using Use Excel SQL and Power BI.
- Support Warranty administration as needed.
- Other duties as assigned
QUALIFICATIONS
Minimum Job Qualifications:
Bachelors degree required with 3-5 years of equivalent experience.
Preferred Qualifications:
- Solid experience in a quality engineering environment.
- Previous data analytics and reporting experience.
- Data entry proficiency.
- Ability to analyze current warranty claims and create improvement strategies.
#LI-GL1
Required Experience:
IC
DescriptionESPONSIBILITIESSupport determining the data driven top customer field issues list verify an owner is assigned and status is reported weekly.Lead cross-functional teams to implement corrective actions through problem solving process. Evaluate completed corrective actions and ensure effecti...
DescriptionESPONSIBILITIES
- Support determining the data driven top customer field issues list verify an owner is assigned and status is reported weekly.
- Lead cross-functional teams to implement corrective actions through problem solving process. Evaluate completed corrective actions and ensure effectiveness of actions. Recommend appropriate remedial activities.
- Visit customers to proactively see installations and document improvement needs. Visit customers to understand the nature of the issue and get definite corrective action initiated in the organization.
- Request and approve PPAP documents from suppliers
- Evaluate potential new suppliers by conducting on-site audits and scoring of Quality Management System
- Present reports to organization regarding Quality performance. Present status updates on various quality initiatives to business management.
- Develop 8D and Customer reports on reported issues. Communicate internally and externally on outcomes of investigations. Work with internal teams including Engineering Service Manufacturing/Operations Sales Offering Management and Supplier Quality to resolve quality issues impacting customers.
- Execute Quality Engineering responsibilities on New Product Development projects participating on New Product Development Process (NPDP) teams tracking issues and ensuring effective resolution. Ensure risk management plans are in place when issues are identified.
- Create analytic reporting around warranty data for Americas LOB using Use Excel SQL and Power BI.
- Support Warranty administration as needed.
- Other duties as assigned
QUALIFICATIONS
Minimum Job Qualifications:
Bachelors degree required with 3-5 years of equivalent experience.
Preferred Qualifications:
- Solid experience in a quality engineering environment.
- Previous data analytics and reporting experience.
- Data entry proficiency.
- Ability to analyze current warranty claims and create improvement strategies.
#LI-GL1
Required Experience:
IC
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