Customer Service Representative SalesForce (6 months contract)
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Job Location:
Brno - Czech Republic
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Work Schedule
Standard (Mon-Fri)Environmental Conditions
OfficeJob Description
At Thermo Fisher Scientific Inc. we offer an outstanding opportunity to join a world-class team. Our ambitious environment is driven by collaboration and innovation where your contributions will help make the world healthier cleaner and safer!
Responsibilities
- Process customer transactions from quote to cash
- Support the EMEA Customer Service & Service Sales teams with all aspects of service offering & administration
- Respond proactively to customer queries via phone and email
- Support projects related to customer happiness
- Ensure adherence to export and legal guidelines for national and international transactions
- Preserve master data in ERP and CRM systems
Requirements
- Proven experience in customer service sales or a related field
- Proven experience in service transactions & offerings ( service contracts spare parts repair & warranty handling & quote follow up)
- Flawless communication skills both written and verbal in English German would be a plus
- Ability to successfully implement and adhere to strict guidelines and processes
- Strong organizational skills with attention to detail
- Ability to effectively operate in ERP CRM and phone systems
(Sales Force & Genesys Cloud strongly preferred)
Employment
- This job is offered for 6 months with potential not guaranteed prolongation
Join us in this dynamic role where youll engage with customers and collaborate with an outstanding team to deliver outstanding service. Your skills will help us achieve our mission and together well make a difference!
Required Experience:
Unclear Seniority
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
Electron microscopes reveal hidden wonders that are smaller than the human eye can see. They fire electrons and create images, magnifying micrometer and nanometer structures by up to ten million times, providing a spectacular level of detail, even allowing researchers to view single a ... View more
