Director of Employee Engagement
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Job Location:
New York City, NY - USA
Monthly Salary:
$ 85000 - 90000
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
ORGANIZATION OVERVIEW
Founded in 1980 Urban Resource Institute (URI) is the nations largest provider of domestic violence shelter and support services and a leading provider of housing and services for families experiencing homelessness. Across 24 shelters in New York City URI provides safe housing for nearly 4000 individuals and their pets every night and serves more than 40000 people annually.
URIs work is grounded in survivor-centered trauma-informed and culturally responsive addition to emergency and transitional housing URI delivers a robust continuum of Justice Initiativesincluding economic empowerment legal education and advocacy prevention and youth programming and abusive partner interventiondesigned to break cycles of violence instability and poverty. URI also develops permanent affordable and supportive housing advancing long-term pathways to safety healing and stability for families and communities.
POSITION OVERVIEW
The Director of Employee Engagement is a leader within People & Culture responsible for advancing a high-performing inclusive and mission-driven workplace culture across a complex human services organization.
This hybrid role leads enterprise-wide strategies that strengthen employee engagement belonging recognition retention and workforce wellbeingparticularly within high-demand frontline and trauma-exposed environments. The Director partners closely with program leadership HR Business Partners Learning & Development and executive leadership to ensure that engagement strategies align with our mission values and Organization of Choice goals.
Salary: $85000 $90000
MAJOR DUTIES AND RESPONSIBILITIES
Engagement Strategy & Culture Leadership
- Design and implement a comprehensive employee engagement strategy tailored to a human services workforce including frontline residential clinical and administrative staff.
- Lead and evolve the organizations Rewards & Recognition program to reinforce mission alignment performance excellence and lived values.
- Strengthen systems that foster belonging equity and inclusion across all levels of the organization.
- Support the integration of equity-informed and trauma-informed practices into recruitment onboarding supervision development and retention efforts.
Workforce Wellbeing & Retention
- Partner with program leadership to address workforce challenges common to human services settings including secondary trauma compassion fatigue turnover and staffing shortages.
- Develop initiatives that support employee wellbeing resilience and work-life sustainability.
- Collaborate with Learning and HRBPs to ensure engagement strategies complement compliance labor relations and regulatory requirements.
Employee Voice & Feedback Systems
- Lead employee engagement surveys pulse checks listening sessions and feedback mechanisms including annual Employee Engagement Survey.
- Ensure frontline voices are meaningfully included in organizational decision-making.
- Partner with leadership to translate survey results into action plans with clear accountability.
- Monitor Employee Resource Group (ERG) effectiveness and ensure alignment with organizational priorities and equity goals.
Metrics Reporting & Accountability
- Develop and monitor Key Performance Indicators (KPIs).
- Analyze workforce data to identify trends across sites programs and roles.
- Provide quarterly reports and actionable recommendations to executive leadership.
Cross-Functional & External Partnership
- Partner with Learning & Development HRBPs Talent Acquisition Finance Communications and Program Leadership to ensure alignment of engagement initiatives.
- Align engagement initiatives with organizational compliance and accreditation standards where applicable.
SPECIFICATIONS FOR EDUCATION/CERTIFICATIONS/LICENSES
- Bachelors degree in human resources organizational development social work public administration or related field.
REQUIRED SKILLS AND EXPERIENCE
- Minimum 5 years of progressive experience in employee engagement organizational development DEIB or employee relations within a human services nonprofit healthcare or mission-driven organization.
- Proven success designing data-driven engagement strategies that improve retention and culture outcomes.
- Excellent analytical facilitation and communication skills.
- Ability to influence senior leaders and drive change across complex systems.
- Proficient with Microsoft Office Suite.
SPECIFICATIONS FOR PHYSICAL REQUIREMENTS
- Will be required to sit for long periods.
- Will be required to read information on computer screen.
- Will be required to use computer keyboard and mouse.
- Will be required to look at computer screen for long periods of time.
- May occasionally have to lift up to 10 pounds.
- Will be required to occasionally travel to program sites within New York City (Bronx Harlem Queens & Brooklyn).
- May be required to work some evenings and weekends.
Required Experience:
Director
Key Skills
- Crisis Management
- Marketing
- Public Relations
- Fundraising
- Media Relations
- Constant Contact
- Strategic Planning
- Social Media Management
- Team Management
- Public Speaking
- Wordpress
- Writing Skills
About Company
Urban Resource Institute helps transform the lives of domestic violence survivors and homeless families, with a focus on communities of color and other vulnerable populations. We have deepened our impact and become the largest provider of domestic violence shelter services in the U.S. ... View more
