Health Club & Spa Manager

Shangri-La Hotel Surabaya

At Shangri-La Group joy is more than a feeling it is a way of life. Since 1971 our people have brought the care and human touch of Asian hospitality across the globe creating heartfelt connections and unforgettable experiences.

We believe joy is personal yet universal found in every smile every moment shared and every experience elevated through our Asian art of hosting. Guided by our values and culture we invite you to discover your purpose grow with us and find your Shangri-La in Shangri-La.

A refined oasis of quietude right in the heart of the city Shangri-La Surabaya features 365 tastefully decorated guest rooms and suites in warm tones showcasing modern elegance and Javanese- styled luxury with intricately carved local wooden frames adorning the walls. Many of the rooms enjoy spectacular views of the city. Be it for business or leisure Shangri-La Hotel Surabaya is the ideal home.

We are looking for Health Club & Spa Manager

As an Health Club & Spa Manager we rely on you to:

• Drive revenue through innovative service offerings membership programs and upselling opportunities while ensuring cost control and budget adherence.
• Ensure a smooth efficient daily operation in the Health Club & Spa
• Manage the hotel recreation activities and provide superior sevices to guests and ensure pleasant guest experiences
• Supervise team members and provide training to team members when nessary
• Maximize revenue and maintain a positive customer relationship feedback on performance of Provide feedbacks to team members for staff evaluation and reward purposes

We are looking for someone who:

• Takes pride in being a hotelier and enjoys interacting with people
• Committed to serving guest of the highest qulity with a welcoming manner
• Communicates fluently in English as well as the local language
• Has experience in an international 5* hotel would be advantageous
• Is a friendly helpful and trustworthy leader
• Has a strong performance management skill
• Loves to be creative with an eye for details
• Neat and pleasant appearance Good Health
• Has passion/background in health club spa and recreational activity
• Goal oriented/ revenue oriented.
• Creative and think out of the box