- Develop and maintain strong relationships with carriers (assetbased carriers owneroperators and small fleets) to build a reliable capacity network for key lanes and customers.
- Source qualify and onboard new carriers in alignment with company compliance safety and insurance standards leveraging TMS tools such as Aljex and integrated carrier onboarding solutions.
- Negotiate spot and contract rates with carriers daily to meet or exceed margin targets while ensuring service requirements are met.
- Match the right truck to the right load based on equipment type location transit time and service expectations using internal load boards and external marketplaces as needed.
- Execute and manage shipments from tender to delivery including dispatching carriers confirming appointments and communicating pickup/delivery instructions.
- Utilize digital visibility tools such as MacroPoint and MyCarrierPortal to enable realtime tracking monitor ETA and maintain high tracking compliance across active loads.
- Proactively track and trace shipments identify exceptions and resolve service issues (delays breakdowns missed appointments OS&D) while keeping customers and internal teams informed.
- Update and maintain accurate records of carrier profiles rates load details communications and status updates in the TMS (e.g. Aljex) and related platforms.
- Collaborate closely with customer sales operations and accounting to support pricing capacity planning claims resolution and ontime invoicing.
- Meet or exceed daily/weekly activity and performance metrics such as outbound calls loads covered margin per load and tracking compliance.
- Manage order entry and create orders for customers through systems phone and email as needed.
- Exercise discretion and independent judgement with respect to handling difficult situations and provide timely escalation and/or feedback to direct supervisor regarding service failures customer complaints or any other matters requiring attention.
- Meet departmental and personal profit margin goals
- Performs other special projects and task as assigned
Qualifications :
- Bachelors Degree preferred
- 3 years of transportation experience in carrier sales freight brokerage or truckload operations (TL/LTL) strongly preferred.
- Handson experience with freight brokerage platforms and tools such as Aljex (TMS) MacroPoint (realtime visibility) and webbased carrier portals like MyCarrierPortal or similar systems.
- Strong negotiation communication and relationshipbuilding skills with proven ability to manage carrier relationships in a highvolume environment.
- Ability to multitask prioritize and remain calm under pressure in a fastpaced timesensitive environment.
- Proficiency with basic computer applications (email spreadsheets webbased platforms) and comfort learning new logistics technologies.
- Detail-oriented with strong organizational and problem-solving skills.
- Ability to work effectively in a fast-paced environment both independently and as part of a team
- Highly motivated enthusiastic and self-driven with a strong commitment to achieving results
Preferred Skills:
- Experience operating within a modern digital freight environment using realtime visibility and automated tracking tools.
- Knowledge of U.S. overtheroad transportation market including equipment types regional markets and seasonality.
- Track record of achieving or exceeding carrier sales KPIs (load count margin carrier compliance ontime performance).
- Tools: Experience working with Aljex or similar TMS MacroPoint or comparable realtime tracking solutions and carrier portals such as MyCarrierPortal.
Additional Information :
All your information will be kept confidential according to EEO guidelines.
*** NO C2C ***
Remote Work :
No
Employment Type :
Contract
Develop and maintain strong relationships with carriers (assetbased carriers owneroperators and small fleets) to build a reliable capacity network for key lanes and customers.Source qualify and onboard new carriers in alignment with company compliance safety and insurance standards leveraging TMS to...
- Develop and maintain strong relationships with carriers (assetbased carriers owneroperators and small fleets) to build a reliable capacity network for key lanes and customers.
- Source qualify and onboard new carriers in alignment with company compliance safety and insurance standards leveraging TMS tools such as Aljex and integrated carrier onboarding solutions.
- Negotiate spot and contract rates with carriers daily to meet or exceed margin targets while ensuring service requirements are met.
- Match the right truck to the right load based on equipment type location transit time and service expectations using internal load boards and external marketplaces as needed.
- Execute and manage shipments from tender to delivery including dispatching carriers confirming appointments and communicating pickup/delivery instructions.
- Utilize digital visibility tools such as MacroPoint and MyCarrierPortal to enable realtime tracking monitor ETA and maintain high tracking compliance across active loads.
- Proactively track and trace shipments identify exceptions and resolve service issues (delays breakdowns missed appointments OS&D) while keeping customers and internal teams informed.
- Update and maintain accurate records of carrier profiles rates load details communications and status updates in the TMS (e.g. Aljex) and related platforms.
- Collaborate closely with customer sales operations and accounting to support pricing capacity planning claims resolution and ontime invoicing.
- Meet or exceed daily/weekly activity and performance metrics such as outbound calls loads covered margin per load and tracking compliance.
- Manage order entry and create orders for customers through systems phone and email as needed.
- Exercise discretion and independent judgement with respect to handling difficult situations and provide timely escalation and/or feedback to direct supervisor regarding service failures customer complaints or any other matters requiring attention.
- Meet departmental and personal profit margin goals
- Performs other special projects and task as assigned
Qualifications :
- Bachelors Degree preferred
- 3 years of transportation experience in carrier sales freight brokerage or truckload operations (TL/LTL) strongly preferred.
- Handson experience with freight brokerage platforms and tools such as Aljex (TMS) MacroPoint (realtime visibility) and webbased carrier portals like MyCarrierPortal or similar systems.
- Strong negotiation communication and relationshipbuilding skills with proven ability to manage carrier relationships in a highvolume environment.
- Ability to multitask prioritize and remain calm under pressure in a fastpaced timesensitive environment.
- Proficiency with basic computer applications (email spreadsheets webbased platforms) and comfort learning new logistics technologies.
- Detail-oriented with strong organizational and problem-solving skills.
- Ability to work effectively in a fast-paced environment both independently and as part of a team
- Highly motivated enthusiastic and self-driven with a strong commitment to achieving results
Preferred Skills:
- Experience operating within a modern digital freight environment using realtime visibility and automated tracking tools.
- Knowledge of U.S. overtheroad transportation market including equipment types regional markets and seasonality.
- Track record of achieving or exceeding carrier sales KPIs (load count margin carrier compliance ontime performance).
- Tools: Experience working with Aljex or similar TMS MacroPoint or comparable realtime tracking solutions and carrier portals such as MyCarrierPortal.
Additional Information :
All your information will be kept confidential according to EEO guidelines.
*** NO C2C ***
Remote Work :
No
Employment Type :
Contract
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