Department Manager Fresh Dairy, Bakery & Cafe
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Job Location:
Monthly Salary:
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
- Addressing customer complaints to understand customers needs and expectations and to propose solutions.
- Maintenance of Customer file to update and ensure the quality of customer file data to communicate with customers in the most efficient way.
- Contact with at least 10 customers on weekly bases to understand their needs and expectations and to know best customers personally. Increasing his/her customers portfolio size by adding new customers.
- Perform competitors promotions check to give on-going feedback on main competitors (retailers wholesalers etc.) per customer segment (HoReCa Trader Services Companies & Offices) to Buying Department.
- Visit competitor to check price assortment merchandizing services competitor activities and to give feedback on the competition to buying hence not relying only on MIU reports.
- Coach and train team members on existing and new concepts technology and functionality to pave their way towards the successful achievement of the functional objectives of the team thus playing a role in the enhancement of the technical skill set of an individual and improving the growth of an individual towards positive attitude.
- Monitor performance of all team members in order to identify the difference customer file maintenance and customer analysis before visit.
- Presentation: products packaging etc.
- Signage: permanent and non-permanent Promotion: mass merchandizing endcaps etc.
- Safety: food safety (HACCP) health & safety fire safety.
- Product quality: preservation rules Existing customer visit
Qualifications :
Bachelors Or Intermediate with 6 years of experience
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Restaurant Experience
- Sales Experience
- Food Service
- Succession Planning
- Management Experience
- Materials Handling
- Pricing
- Conveyor Installation
- Food Production Experience
- Leadership Experience
- P&L Management
- Retail Management
About Company
METRO is a leading international wholesale company with food and non-food assortments that specialises in serving the needs of hotels, restaurants and caterers (HoReCa) as well as independent traders. Around the world, METRO has 15 million customers who can choose whether to shop in o ... View more
