To function as per the Service Level Agreement2) To achieve all the key Performance Indicators as set by the Team manager.3) To function as per ISO 9001: 2000 procedures.4) To be willing to work in all shifts (including nights).5) Adhere to reasonable operational requests from the management.6) To attend all meetings and trainings as per RESPONSIBILITIES:1) To adhere the quality & quantity targets set for the team..2) Handling calls/ email received from vendors & Business Units related to General Ledger(Query on JVA Setup Ledger Extracts Journals etc. status) in SAP/ uniport3) Coordinating with the Payment Processing Team and invoice processing Team with queriesrelated to GL.4) Assisting callers on their queries related to JVA Statement5) Ensuring First Call Resolution is met6) Ensuring all the email are attended and answered accurately6) Bank & Balance sheet reconciliation7) Month End close task
Qualifications :
&
Remote Work :
No
Employment Type :
Part-time
WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable busin ... View more