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Job Title: Adobe Workfront Application Owner
Job Summary
The Adobe Workfront Application Owner is responsible for the strategic ownership governance administration and oversight of the Adobe Workfront platform as well as license management for Adobe Creative Cloud platform. This role ensures that the Workfront is aligned with business objectives supports operational excellence and delivers value across teams. This role will work closely with cross-functional teams including IT marketing operations and project management to ensure the platform meets organizational needs.
Key Responsibilities
Strategic Oversight
Act as the primary owner of the Adobe Workfront platform ensuring it aligns with organizational goals and priorities.
Define and maintain the application strategy roadmap and vision in collaboration with business and IT stakeholders.
Evaluate and recommend new features integrations and enhancements to improve platform effectiveness.
Serve as the primary liaison between business users IT teams and Adobe support to address platform needs and challenges.
System Administration and Configuration
Serve as the primary administrator for the Adobe Workfront platform including Workfront Fusion
Manage Workfront integrations e.g. Integrating with Adobe Creative cloud plugins and more.
Configure and maintain system settings user permissions project templates workflows and custom fields.
Oversee user account creation updates deactivation and application deployment processes
Perform regular system audits to ensure data integrity and compliance with organizational standards Information security standards and regulatory requirements
Create and maintain dashboards reports and custom views to provide actionable insights for leadership and teams
User Support and Training
Provide day-to-day support for Workfront users including troubleshooting issues and resolving system errors.
Develop and deliver training materials documentation and workshops to onboard new users and enhance adoption.
Act as a liaison between end-users and Adobe support for escalated issues.
System Upgrades and Enhancements
Stay updated on Adobe Workfronts latest features releases and best practices.
Plan and execute system upgrades enhancements and new feature rollouts in collaboration with IT and stakeholders.
Draft and distribute notifications to end-users regarding system bugs or product/process updates.
Application License Budget and Vendor Management
Manage the budget and licensing renewals processes for Adobe Workfront as well as for Adobe Creative Cloud ensuring cost-effectiveness and alignment with business needs.
Consolidation of Adobe products licenses into Adobe enterprise console in order to streamline system management and reduce redundancy.
Act as the primary contact for vendor relationships including Adobe and third-party partners (if applicable).
Evaluate vendor performance to ensure service level agreements (SLAs) are met.
Qualifications
Required Skills and Experience:
Bachelors degree in Information Systems Business Administration or related field (or equivalent work experience).
5 years of experience administering Adobe Workfront or similar project management tools.
Proficiency in configuring and managing Workfront features such as templates reports dashboards and workflows.
Proficiency in Adobe Fusion skills:
Ability to build Fusion scenarios and work with APIs/JSON. (building end-to-end automations using modules routers filters aggregators iterators).
Scripting/programming experience (JavaScript/Python) is a plus for advanced integrations.
Excellent communication skills both written and verbal. Ability to communicate technical concepts to non-technical stakeholders effectively as needed.
Excellent analytical and problem-solving skills.
Experience with information security practices and reviews for the Adobe Workfront
.
Preferred Skills:
Adobe Certified Professional Workfront Core Certification is a plus.
Experience with Workfront Fusion Adobe enterprise systems is a plus.
Familiarity with Adobe Creative Cloud and its integration with Workfront.
Experience with enterprise software consolidation and onboarding processes
Experience in change management (ServiceNow) and user adoption strategies.
Work Environment
Hybrid or remote work flexibility.
Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.
Full timeCencora is committed to providing equal employment opportunity without regard to race color religion sex sexual orientation gender identity genetic information national origin age disability veteran status or membership in any other class protected by federal state or local law.
The companys continued success depends on the full and effective utilization of qualified individuals. Therefore harassment is prohibited and all matters related to recruiting training compensation benefits promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment please call 888.692.2272 or email . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
Required Experience:
Unclear Seniority