At Alstom we understand transport networks and what moves people. From high-speed trains metros monorails and trams to turnkey systems services infrastructure signalling and digital mobility we offer our diverse customers the broadest portfolio in the industry. Every day 80000 colleagues lead the way to greener and smarter mobility worldwide connecting cities as we reduce carbon and replace cars.
Could you be the full-time Product Introduction Customer Site Manager in LOCATION were looking for
Your future role
Take on a new challenge and apply your technical and leadership expertise in a new cutting-edge field. Youll work alongside collaborative and dynamic teammates.
Youll ensure smooth execution of Product Introduction (PI) activities while fostering a safe and efficient environment. Day-to-day youll work closely with teams across the business (such as Project Managers Engineering Quality and RAMS teams) manage the PI Customer Site team and ensure compliance with Environment Health & Safety (EHS) rules and much more.
Youll specifically take care of managing fleet availability and supervising warranty stock but also coordinate fleet checks and provide Return of Experience (REX) insights.
Well look to you for:
Deploying and enforcing Alstom & customer EHS security rules and relevant PI processes on customer sites
Managing the PI Customer Site team ensuring workload balance and availability of necessary competencies
Ensuring fleet availability according to contractual commitments
Providing technical and administrative support to the team
Supervising local consignment/warranty stock
Coordinating fleet check activities and managing customer relationships
All about you
We value passion and attitude over experience. Thats why we dont expect you to have every single skill. Instead weve listed some that we think will help you succeed and grow in this role:
Certified Technician or Graduate in a technical area
Internal EHS training
Several years of technical experience in mechanical electrical or electronics troubleshooting
Field experience and project execution expertise
Team management skills
General railway and product knowledge
Understanding of EHS standards and railway safety
Problem-solving skills and data analytics knowledge (Defect Management system)
Proficiency in English (desirable)
Experience in RAM (desirable)
Things youll enjoy Join us on a life-long transformative journey the rail industry is here to stay so you can grow and develop new skills and experiences throughout your career. Youll also:
Enjoy stability challenges and a long-term career free from boring daily routines
Work with new security standards for rail signalling
Collaborate with transverse teams and helpful colleagues
Contribute to innovative projects
Utilise our inclusive and flexible working environment
Steer your career in whatever direction you choose across functions and countries
Benefit from our investment in your development through award-winning learning
Progress towards senior roles within Product Introduction or other areas
Benefit from a fair and dynamic reward package that recognises your performance and potential plus comprehensive and competitive social coverage (life medical pension)
You dont need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family youll be proud. If youre up for the challenge wed love to hear from you!
Important to note
As a global business were an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. Were committed to creating an inclusive workplace for everyone.
Required Experience:
Manager
Leading the way to greener and smarter mobility worldwide, Alstom develops and markets integrated systems that provide the sustainable foundations for the future of transportation.