Senior Manager, Product Management Home Services

With a career at The Home Depot you can be yourself and also be part of something bigger.

Position Purpose:

We are seeking a Senior Manager of Product Management who is obsessed with shipping value and great customer this role you will drive the strategy for software solutions that remove friction accelerate sales and create delightful experiences for both customers and associates. You must be a master of the feedback loop seamlessly blending quantitative data and qualitative insightsinto rigorous OKR frameworksthat keep teams aligned and accountable. We need a leader ready to influence cross-functional giants break down silos and lead a team that consistently delivers production-ready value.

To achieve this we need a visionary Product Leaderwho sees the AI revolution as the ultimate catalyst for customer value. You will lead a high-performing team of Product Managers transforming them into a powerhouse of solution-based innovation. You will act as the bridge between emerging capabilities and tangible business outcomes championing the strategic application of Generative and Agentic AIto build smarter software while empowering your team to leverage these tools to revolutionize their own discovery and design workflows.

Key Responsibilities:

• 40% Strategy & Planning:
• Looks across product teams and feature sets with a focus on alignment and dependencies
• Sets the overall product vision and strategies for the enterprise product thorough an understanding of customer and associate needs both existing and potential to provide Home Depot customers and associates with an unparalleled shopping experience
• Applies domain expertise to provide thought leadership and translate vision into action to drive business growth.
• Collaborates across the enterprise to create alignment between products to provide a seamless user experience
• Understands financial and business impact of proposed product updates and activities within portfolio; prioritizes updates to support the enterprise roadmap; and allocates funding across the products
• Identifies goals metrics and appropriate analytics to measure the performance of the product and its individual features and makes recommendations and refinements to the product based on learnings
• Contributes to and makes recommendations for strategic plans of the key objectives in a timely and fiscally responsible manner
• Participates in and influences development of enterprise technology roadmaps
• Supports and nurtures strategic vendor relationships; recommends ways to influence vendors that align to domain portfolio and enterprise strategic objectives
• 30% Delivery & Execution:
• Drives product development by reviewing performance and directing work efforts of product teams to ensure products are aligned with company stakeholder and end-user priorities
• Documents reviews and validates to meet quality and change control standards
• Understands enterprise goals and KPIs to deliver value against them
• Resolves issues within or across product teams that may impair teams from delivery of a quality product in order to meet strategic financial and technical goals
• Receives and prioritizes incoming requests from business partners and stakeholders balanced against business strategy product vision and user needs
• Provides guidance on design of products while balancing dependencies and integration with other products across the enterprise
• Reviews and analyzes product metrics to inform strategic and tactical product decisions
• Makes suggestions to drive operational excellence create internal customer satisfaction and meet operational metrics
• 30% People:
• Provides leadership mentoring and coaching to Product Managers
• Attracts retains and develops top talent to build a world class Product Management Team
• Conducts annual and mid-year reviews reviewing individual development plans and providing performance feedback
• Fosters collaboration with team members (Engineering UX etc.) to drive value identify and resolve impediments
• Is an advocate of modern software development practices
• Advocates for the end user and stakeholder by associating with the product empathizing with and understanding user needs
• Works with the product team to assess progress disseminate lessons learned and understand next steps
• Manages cross-functional team and stakeholder expectations to execute product strategy.
• Educates requestors to determine priority based on tangible benefits and/or user experience
• Guides junior team members in strategy alignment analysis and execution tasks
• Participates in and contributes to learning activities around modern software design and development core practices (communities of practice)

Direct Manager/Direct Reports:

• Typically reports to the Technology Director Sr. Director or Vice President.

Travel Requirements:

• Typically requires overnight travel 5% to 20% of the time.

Physical Requirements:

• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions:

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.

Preferred Qualifications:

• 8 years of experiencein digital product management with at least 3 years leading and coachinghigh-performing product teams.
• Demonstrated fluency in emerging AI technologies specifically the application of Generative and Agentic AIin product discovery design workflows and end-user solutions.
• Proven track record of shipping to production
• Expertise in the OKR (Objectives and Key Results) framework with a specific ability to translate high-level business goals into measurable product outcomes.
• Mastery of the Feedback Loop:Deep experience synthesizing quantitative analytics(e.g. amplitude SQL tableau) and qualitative user researchto drive iterative strategy shifts.
• Transformational Leadership:Experience not just managing but evolvingproduct cultureteaching teams how to move from feature factory outputs to outcome-driven problem solving.
• Elite stakeholder management skills with the ability to influence cross-functional leadership (Engineering Design Sales Marketing) and align diverging priorities toward a shared vision.
• Experience in Dual-Track Agile balancing the need for rapid discovery/experimentation with stable high-quality delivery.
• Talent Developer:A history of attracting top talent and mentoring Product Managers from junior to senior levels specifically in modern discovery techniques and data literacy.

Minimum Education:

• The knowledge skills and abilities typically acquired through the completion of a bachelors degree program or equivalent degree in a field of study related to the job.

Preferred Education:

• No additional education

Minimum Years of Work Experience:

• 8

Preferred Years of Work Experience:

• No additional years of experience

Minimum Leadership Experience:

• None

Preferred Leadership Experience:

• None

Certifications:

• None

Competencies:

• Attracts Top Talent: Attracting and selecting the best talent to meet current and future business needs
• Balances Stakeholders: Anticipating and balancing the needs of multiple stakeholders
• Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals
• Business Insight: Applying knowledge of business and the marketplace to advance the organizations goals
• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
• Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
• Cultivates Innovation: Creating new and better ways for the organization to be successful
• Customer Focus: Building strong customer relationships and delivering customer-centric solutions
• Develops Talent: Developing people to meet both their career goals and the organizations goals
• Drives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives
• Interpersonal Savvy: Relating openly and comfortably with diverse groups of people
• Manages Complexity: Making sense of complex high quantity and sometimes contradictory information to effectively solve problems
• Organizational Savvy: Maneuvering comfortably through complex policy process and people-related organizational dynamics
• Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations