Quality-Manager

Delhi - India

Monthly Salary: Not Disclosed

Posted on: 19 hours ago

Vacancies: 1 Vacancy

Job Summary

At EY were all in to shape your future with confidence.

Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

Senior Manager Delivery Excellence

Consulting

Position Summary

As a Senior Manager in the Delivery Excellence (DEX) function within EY GDS Business Consulting/ Risk Consulting you will support the implementation of quality and delivery governance across consulting engagements. You will work closely with delivery leaders to ensure engagements meet EYs standards for quality efficiency and client satisfaction. This role focuses on developing and driving consistent delivery practices supporting delivery reviews and contributing to continuous improvement initiatives.

Key Responsibilities

Responsible for driving exceptional service delivery and strategic initiatives in partnership with functional leadership.
Oversee delivery performance and governance ensuring alignment with the service lines delivery framework.
Develop delivery excellence frameworks that include key milestones resource allocation and performance metrics.
Assist in conducting delivery reviews across engagements and support mitigation planning.
Promote standardized delivery methodologies and support scalability of service delivery models.
Identify improvement opportunities and contribute to refining delivery processes.
Liaise with regional consulting leaders and support escalation management.
Mentor junior team members and foster a culture of quality and continuous improvement.

Qualifications and Experience

Bachelors or Masters degree in Information Systems Engineering or related field.
15 years of experience in professional services delivery or consulting.
Exposure to delivery governance client engagement and risk management.
Hands on experience to MS Excels (formula VBA charts) Power BI (Data visualization) MS-Power point MS Visio
Familiarity with CMMI ISO and other quality frameworks.

EY Building a better working world

EY is building a better working world by creating new value for clients people society and the planet while building trust in capital markets.

Enabled by data AI and advanced technology EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance consulting tax strategy and transactions. Fueled by sector insights a globally connected multi-disciplinary network and diverse ecosystem partners EY teams can provide services in more than 150 countries and territories.

Required Experience:

Manager

At EY were all in to shape your future with confidence.Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.Join EY and help to build a better working world.Senior Manager Delivery ExcellenceConsultingPosition SummaryAs a Senior M...