Senior Account Manager (6 months)
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Job Summary
Role:Senior Account Manager
Reporting to: Senior Account Director
Hybrid: 3 days in the office / 2 days remote
Duration: Fixed Term Contract6months
WHO WE ARE
We are RAPP world leaders in activating growth with precision and empathy at scale.
As a global next-generation precision marketing agency weleveragedata creativity technology and empathy to foster client growth. We champion individuality in the marketing solutions we create and in our workplace. We fight for solutions that adapt to the individuals needs beliefsbehaviours and aspirations.
We foster an inclusive workplace that values diversity andemphasisespersonal well-being.
THE ROLE
We are looking for a bright and confident Senior Account Manager to work on one of the largest accounts at RAPP.
We have had the account since2002and the client satisfaction scores have consistently beenamong the highest in the agency.
Key Responsibilities:
- Taking the lead on key projects; working with the wider team of data planners planners analysts selections PMs and the account team to define and scope projects as well as ensure the successful delivery of the final campaign.
- Workingacross ofa mix of data driven campaigns across direct channels e.g. DMemailand digital media to deliver multi-channel campaigns.
- Building robust relationships with clients and colleagues across the TVL team and wider agency.
- Working collaboratively with creative teams the client and key stakeholders to deliver hardworking and smart creative that delivers against the overarching strategy andobjectives.
- Ability to be flexible and adaptive to work across multiple teams and projects.
- Working with the PM team to deliver exceptional work on budget.
THE OPPORTUNITY
This account is likely to be the most multi-faceted and strategic accountyoullwork on for three reasons:
- We are the clients out-sourced marketing team which means we have greater input and direction on the marketing strategy and the communications
- Part of your job is to communicate to every household and business in the UK developing campaigns across multiple channels.
- Youllget to work and learn from some of the most talented people in the industry both within our internal team but also industry experts in strategy data research andbehaviouralsciences.
This is a unique get involved in creativecommunicationsyou alsohave the opportunity toshape customer experiences across all channels including digital F2F and the callcentre building broader marketing will be involved inthe commercials building business cases operations plus exposure to senior stakeholders.
THE REQUIREMENTS
- An established Senior Account Manager with experience in direct and digital CRM campaigns across a range of channels but particularly Email and DM
- Reporting into and supporting a Senior Account Director the candidate will have both strong strategic and delivery skills.
- Passionate about data and comfortable working with strategy dataplannersand other data teams to deliver exceptional work that works
- Proven experience of building strong relationships with clients different departments and 3rd parties
- Excited to deliver dynamic creative work and able to harness our internal talent tooptimisecreative and design
- Strategic in approach and understands the need for insights and the importance of a killer creative brief
- Driven with a natural curiosity to learn build knowledge and lead teams to deliver responsive and hardworking campaigns
- Excellent written and oral communication skills and attention to detail
We are RAPP. And wecantwait to meet you.
Required Experience:
Manager
Key Skills
- Business Development
- Sales Experience
- OEM
- Account Management
- Product Demos
- Microsoft Powerpoint
- Salesforce
- Relationship Management
- Sales Management
- Customer relationship management
- Enterprise Sales
- negotiation
About Company
A global creative marketing agency that knows how to speak to one individual, a million at a time.
