IT Operations Engineer

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profile Job Location:

Chennai - India

profile Monthly Salary: Not Disclosed
Posted on: 8 hours ago
Vacancies: 1 Vacancy

Job Summary

Role

IT Operations Engineer

Location

Chennai

Experience:

1 years

Number of openings

1

What awaits you/ Job Profile

  • Ensuring the reliability availability and performance of systems and services.
  • Event Management workflow understanding for the Application landscape.
  • Experience in Scripting language (Like Python bash power shell) for Custom monitoring/automation.
  • Provide data-driven insights to improve performance Ex: Code optimizationsDatabase indexing/tuningResource allocation etc.
  • Experience in tracking dependencies across the application landscape and ensuring the visibility of the application end to end.
  • Use of service management tools like Service now for CMDB and Service Management process (like Incident Change Problem).
  • Proficiency in using agile project management tools and software such as JIRA Confluence SharePoint
  • Generate performance dashboards and reports for stakeholders.
  • Identifying areas for improvement reporting and optimizing processes for efficiency quality

What should you bring along

  • Proficiency in ITOM tools and ITSM processes.
  • Expertise in Event management workflow
  • Proven experience in application operation end user support and incident resolution
  • Expertise in ITSM Service management (Incident Change and Problem)
  • Lookout for Continuous Service improvement initiatives.
  • Excellent communication skills preferably prior international experience or working directly with international clients
  • Strong experienceworking in a continuous integration driven environment with proven track record of progressive thinking and continuous improvement.

Must have technical skill

  • Strong Operations Management Expertise (ITOM) .
  • Experience with ServiceNow
  • Experience with Docker Kubernetes Helm etc.
  • Experience in Scripting (Python. Java Bash Power shell)
  • Agile Orientation

Good to have Technical skills

  • Manage APM tools (Nagios Grafana) and Agents
  • Customize dashboards alerts and data collection settings.
  • Cloud expertise ( AWS/Azure/GCP)

Required Experience:

Senior IC

RoleIT Operations EngineerLocationChennaiExperience:1 yearsNumber of openings1What awaits you/ Job ProfileEnsuring the reliability availability and performance of systems and services.Event Management workflow understanding for the Application landscape.Experience in Scripting language (Like Python ...
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