ITOPSProduction Engineer

Position Description:

Company Profile:
Founded in 1976 CGI is among the largest independent IT and business consulting services firms in the world. With 94000 consultants and professionals across the globe CGI delivers an end-to-end portfolio of capabilities from strategic IT and business consulting to systems integration managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at .

Job Title: ITOPS/Production Engineer

Position: ITOPS/Production Engineer

Experience: 5 - 7 yrs

Category: IT Infrastructure

Main location: Mumbai

Position ID: J0825-0229


Employment Type: Full Time

Qualification: Bachelors degree in Computer Science or related field or higher with minimum 3 years of relevant experience.

Job Description:
Responsibilities
Direct Responsibilities
Providing technical and functional support:
Providing technical and functional support
Managing incidents within the scope
Guaranteeing the eradication of problems
Implementing monitoring and supervise the applications technical and functional components:
Implementing the system and parameters used to monitor its scope
Monitoring the smooth implementation of processing according to the production plan
Checking the functional and technical quality of the interfaces / transfers between applications
Monitoring the condition of the applications technical components
Ensure that the application meets its functional requirements and operates as intended
Checking the proper running of application backups and restoration
Orchestrating and managing the various releases within the scope
Creating and enriching the application document framework
Maintaining operating procedures
Create Automation through Gitlab Ansible DAIR
Create and Deploy updates for Obsolescence patches

Contributing Responsibilities
Contributing to the processes belonging to the activity observing requirements and carrying out the necessary remediation
Contributing to the construction of production dashboards and undertaking the actions defined for improving the service
Contribute to continuous improvement actions
Technical & Behavioral Competencies
Primary skillsets (mandatory):
Experience with Kubernetes container technology- Docker and Gitlab
Operation excellence on Cloud PL/SQL PostgreSQL
Monitoring tool - Dynatrace
Vulnerability remediation for LINUX servers and Windows servers
Knowledge on configuration management monitoring continuous Integration tools on UNIX and windows platforms; Ansible tools setup
Automation of deployment customization upgrades and monitoring through DevOps tools
Strong English communication skills.
Proficient in ITIL Operation Methodology with strong analytical skills and Proven work experience.
Proven working Experience with the Technology below:
Configuration management tools: Ansible Gitlab CI
Script: Shell
Monitoring: Dynatrace


CGI is an equal opportunity addition CGI is committed to providing accommodations for people with disabilities in accordance with provincial legislation. Please let us know if you require a reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Life at CGI:
It is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because
You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction
Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise
Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons
Come join our team one of the largest IT and business consulting services firms in the world

Skills:

• Ansible
• GitHub
• Kubernetes
• Shell Script
• SQLite
• Vulnerability Management(IAVM)

What you can expect from us:

Together as owners lets turn meaningful insights into action.

Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.

Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.

Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our teamone of the largest IT and business consulting services firms in the world.