Cloud Ops Engineer II-2

We are looking for Operational Engr II:

• Manage and support 350 AWS and Azure accounts/subscriptions including setup configuration and lifecycle management.
• Administer permissions and access controls ensuring compliance with organizational security policies.
• Implement and maintain cloud usage standards and frameworks; contribute to continuous improvement of best practices.
• Support and enhance an in-house tool that aggregates and presents cloud account usage and permissions data for stakeholders.
• Troubleshoot and resolve complex infrastructure deployment and application issues across cloud platforms.
• Collaborate with development QA and architecture teams to improve observability logging and alerting.
• Automate operational tasks using scripting languages (e.g. Python Bash PowerShell) and Infrastructure as Code tools (e.g. Terraform CloudFormation).
• Monitor system performance optimize efficiency and minimize downtime through proactive maintenance and incident response.
• Participate in Agile ceremonies and DevOps activities; contribute to operational playbooks and SOPs.
• Implement CSGs Cloud Usage Framework via automation tools and frameworks (CI/CD pipelines)
• Mentor junior engineers and foster knowledge sharing within the team.
• Participate in on-call rotation and provide production support as needed.

Is this opportunity right for you We are looking for candidates who:

• Bachelors degree in Computer Science Information Technology Engineering or related work experience.
• 3 years of experience operating enterprise-grade applications in AWS and/or Azure environments.
• Hands-on experience with CI/CD tools (Azure DevOps preferred) cloud-native application deployment and automation.
• Proficiency in scripting languages (Python Bash PowerShell) and relational databases (PostgreSQL SQL Server).
• Strong understanding of cloud security networking and monitoring principles.
• Experience with Infrastructure as Code (Terraform CloudFormation) and cloud management tools.
• Excellent problem-solving communication and collaboration skills.
• Proficient in written and spoken English with the ability to produce clear concise and well-structured technical documentation.
• Willingness to participate in on-call rotation and support production environments.
• Self-motivated individual who works well in a team environment

Preferred:

• AWS or Azure certifications.
• Experience with AWS Lambda (Python).
• Experience with API Integration.
• Knowledge of Containers.
• Experience supporting internal tools for cloud account management and reporting.

Work Environment:
Remote with collaboration across global teams and stakeholders.

CSGer Perks & Benefits

• Work from Home in-office or hybrid
• Employee Belonging Groups
• Healthcare: Dental Medical and Vision
• Paid Vacation Volunteer and Holiday Time Off
• And so much more!

View More Benefits ( you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process please call us at 1 or email us at . CSG provides accommodations for persons with disabilities in employment including during the hiring process and any interview and/or testing processes.

Our Story

CSG empowers companies to build unforgettable experiences making it easier for people and businesses to connect with use and pay for the services they value most. For over 40 years CSGs technologies and people have helped some of the worlds most recognizable brands solve their toughest business challenges and evolve to meet the demands of todays digital economy.

By channeling the power of all we make ordinary customer and employee experiences extraordinary. Our people CSGers are fearlessly committed and connected high on integrity and low on ego making us the easiest company to do business with and the best place to work. We power a culture of integrity innovation and impact across our locations representing the most authentic version of ourselves to build a better future together. Thats just who we are. Learn more about CSG Inclusion & Impact here

Our Guiding Principles

Impact

Always help and empower others whether theyre colleagues or customers. When our employees set their minds to something great things happen.

Integrity

Do whats right for our customers and our people while being authentic. We treat everyone with trust and respectthats just who we are.

Inspiration

Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

Location(s):

Location(s):

Accommodation:

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process please call us at 1 or email us at CSG provides accommodations for persons with disabilities in employment including during the hiring process and any interview and/or testing processes.

Our Guiding Principles:

Impact: Always help and empower others whether theyre colleagues or customers. When our employees set their minds to something great things happen.

Integrity: Do whats right for our customers and our people while being authentic. We treat everyone with trust and respectthats just who we are.

Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

Our Story:

CSG empowers companies to build unforgettable experiences making it easier for people and businesses to connect with use and pay for the services they value most. For over 40 years CSGs technologies and people have helped some of the worlds most recognizable brands solve their toughest business challenges and evolve to meet the demands of todays digital economy.

By channeling the power of all we make ordinary customer and employee experiences extraordinary. Our people CSGers are fearlessly committed and connected high on integrity and low on ego making us the easiest company to do business with and the best place to work. We power a culture of integrity innovation and impact across our locations representing the most authentic version of ourselves to build a better future together. Thats just who we are. Learn more about CSG Inclusion & Impact here.