Why Ballys
Ballys Corporation is a global casino-entertainment company with a growing omni-channel presence currently owning and managing 15 casinos across 10 states a golf course in New York a horse racetrack in Colorado and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle UK further expands its international footprint and enhances its diverse entertainment offerings. It also owns Ballys Interactive International formerly Gamesys Group a leading global interactive gaming operator Bally Bet a first-in-class sports betting platform and Bally Casino a growing iCasino platform.
With 10600 employees the Companys casino operations include approximately 15300 slot machines 580 table games and 3800 hotel rooms. Ballys also has rights to developable land in Las Vegas post the closure of the Tropicana.
Upon completion of the announced merger with The Queen Casino & Entertainment Inc. (Queen) the above portfolio is expected to be supplemented with four additional casinos across three states one of which will be an additional state that expands Ballys jurisdiction of operations to include the state of Iowa. Queen will also add over 900 employees and operations that currently include approximately 2400 slot machines 50 table games and 150 hotel rooms to the Ballys portfolio. Ballys will also become the successor of Queens significant economic stake in a global lottery management and services business through its investment in Intralot S.A. (ATSE: INLOT).
The Role:
Work with management and Enterprise IT to resolve complex business computer system and data communication problems; provide specialized problem solving and problem resolution skills. Prioritizing good communication with your coworkers to help make everyone all one team.
Responsibilities:
Install upgrade and maintain technology hardware and software products
Plan and coordinate all hardware installations changes and updates with vendors and users adhering to IT Change Control Process
Administer and control updates/changes to production programs files and databases
Recommend application design changes to management and Enterprise IT to maximize resources
Provide first- or second-level problem determination/isolation and recovery support for computer systems
Update direct and escalate problems for final resolution. Analyze and recommend tools and service aids for system/network operation and problem determination. Report results from technical research system performance reports and problem resolutions to management
Collect and analyze system data for quality assurance of technical design and optimum system performance. Adjust system parameters for peak system performance
Administer systems and tools to analyze and secure computer system programs and database files to comply with audit and regulatory requirements
Assist in the research evaluation and support of new technologies (hardware and software) for ongoing productivity and resource improvements
Assist in planning by communication with project/product teams clients and vendors
Recommend changes for improved system implementations/modifications
Adhere to system management criteria policies and procedures
Ensure established enterprise standards are followed and enforced during system implementations
Ensure that the infrastructure resources meet committed user expectations including projects for future usage and growth
Provide consistent support for existing infrastructure and programs. Update and adjust service product and support as needed
Analyze infrastructure for evidence of unsatisfactory or unusual operating conditions
Build knowledge of products and direction through vendor interaction
Appropriately leverage vendor resources to efficiently resolve issues
Other Duties as assigned
Qualifications:
General understanding of production operating systems transaction processing systems relational database architecture wide and local area networks communication protocols real-time systems mission-critical gaming systems IT industry standards and various types of computer terminal equipment.
Whats in it for you:
Competitive Salary with annual performance reviews
Comprehensive health coverage plan that includes medical dental and vision
401(K)/ Company Match
Access Perks and Childcare discounts
Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.
Let Ballys Bet on You We cant wait to meet you!
Premier is an equal opportunity employer subject to the rules and regulations of the NJDGE.
Required Experience:
IC
Make your Rhode Island visit one to remember with classic casino games, superb dining and live entertainment at Bally's Tiverton Casino & Hotel.