Systems Support Specialist (Property Management)
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Job Location:
Chicago, IL - USA
Monthly Salary:
$ 60000 - 70000
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Want to learn more about The Scion Group Check out our website.
Were hiring immediately!
We are interested in every qualified candidate who is eligible to work in the United States. However we are not able to sponsor visas.
Your Opportunity
Scion is paving a path in student living and were seeking a talented Systems Support Specialist to join us in executing our vision. This position will focus on offering critical system support to the daily operational functions of Scions communities. This Systems Support Specialist will guide internal teams to adhere to operational policies while providing exceptional customer service to ensure they are set up for success.
The Systems Support Specialist is a solution finder that excels in a fast-paced agile corporate environment who is comfortable with quickly re-prioritizing. This role demands an eye for detail well-honed organizational skills strong problem solving and analytical skills and a commitment to excellence.
Your Responsibilities
- Serves as a resource for all users communicates with software provider and provides end-user support.
- Manages user inquiries and troubleshooting tickets monitors issues and follows-up with timely communication.
- Diagnoses troubleshoots and escalates system issues as required and ensures resolution.
- Performs interface and upgrade testing as required and provides suggestions for efficiencies.
- Complies with teams workflow procedures and guides company members to adhere to policies.
- Creates and updates user profiles as required.
- Updates software settings as required to ensure policy changes are accurately reflected in the system.
- Assists with new property system transitions including bulk user creation and other data migrations.
- Updates property lease terms applications and additional items as necessary.
- Participates in industry and company trainings to stay current on system requirements.
- Reports on data as requested.
The responsibilities listed above may not be all inclusive.
What We Require
- College graduate with one year of Entrata user and support experience is preferred.
- Proficient in Microsoft Office.
- Works well independently and as a member of various teams.
- Handles multiple complex projects with minimal guidance prioritizes effectively and meets deadlines.
- Values and fosters a sensitive and supportive approach to a diverse working and living environment.
Operational Details
- Job location is based at Scions Chicago corporate headquarters.
- Working hours consist of standard daytime business hours.
Your Benefits
- FLSA Status Exempt
- Discretionary annual bonus
- Paid Time Off
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401k Matching
- Paid Maternal Leave
- Parental Leave
- Learning reimbursement opportunities
The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race religion creed national origin color gender sex sexual orientation gender identity or expression age physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation) genetic information HIV/AIDS status marital status uniformed service veteran status pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment including hiring placement promotion termination layoff recall transfers leaves of absence compensation training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities.
IND-B #wearehiring #werehiring
The base salary range for this full-time position is base bonus benefits. Our salary ranges are determined by role level and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range individual pay is determined by work location and additional factors including job-related skills experience and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Illinois Pay Range
$60000 - $70000 USD
Required Experience:
IC
Key Skills
- Databases
- Inventory Control
- Law Enforcement
- Warehouse Experience
- Computer Literacy
- Business requirements
- Sharepoint
- Training & Development
- Property Management
- Public Speaking
- Supervising Experience
- Stocking
About Company
Investors. Owners. Operators. Advisors. Experts. For over 20 years, Scion has been a forward-thinking leader in student housing. From a modest beginning in 1999, Scion has been defined by a relentless focus on student housing, coupled with dynamic creativity and inspiration. We don’t ... View more
