We are seeking a motivated IT Systems Engineering Intern to support the IT department at our Semiconductor plant in Roseville CA. The intern will work collaboratively with both the Director of IT and team members to document and map processes against ITIL frameworks.
Responsibilities:
ITIL Process Implementation Support:
- Assist in documenting and mapping existing IT processes against ITIL frameworks (e.g. Incident Management Problem Management Change Management Request Fulfillment).
- Contribute to the development and refinement of process documentation work instructions and standard operating procedures
- Help identify opportunities for automation and efficiency within existing ITIL processes.
- Support the roll-out of new or updated ITIL processes
Metrics & Reporting:
- Assist in the identification definition and establishment of relevant ITIL-related KPIs and metrics.
- Collect analyze and interpret data from various IT systems (e.g. ITSM tool monitoring tools) to track process performance.
- Develop and maintain dashboards and reports to visualize key metrics and trends.
- Contribute to the preparation of regular performance reports for IT leadership.
Qualifications :
Currently pursuing a Bachelorsor Masters degreein IT Computer Science or a related field.
Skills: ITIL knowledge process oriented
Minimum GPA of 3.0
Strong research and analytical skills; relationship building (interpersonal skills) and the ability to condense and synthesize information.
Good written and verbal communication skills.
Self-starter with the ability to work independently and collaboratively.
Valid drivers license
Preferred Qualifications:
Interest in semiconductor manufacturing
Additional Information :
About Bosch
BOSCH is a proud supporter of STEM (Science Technology Engineering & Mathematics) Initiatives:
Equal Opportunity Employer including disability / veterans.
To Learn what it is like to work at Bosch:
Manufacturing at Bosch We create technology that is Invented for Life Careers at Bosch USA - YouTube
The U.S. base salary range for this full-time position is $24-$30/hr. Within the range individual pay is determined based on several factors including but not limited to work experience and job knowledge complexity of the role job location etc. Your Recruiter can share more details about the specific salary range for this position during the interview process.
Remote Work :
No
Employment Type :
Intern
Bosch first started in Vietnam with a representative office in 1994. Bosch has its main office in Ho Chi Minh City, with branch offices in Hanoi and Da Nang, and a Powertrain Solutions plant in the Dong Nai province to manufacture pushbelt for continuously variable transmissions (CVT) ... View more