Compensation and Benefits Specialist

Department: People & Culture

Team: People Operations

Location: London (with hybrid working)

Position type: Fixed Term Full time

Reporting to: Head of People Operations and Reward

What the hiring manager says

As a Compensation and Benefits Specialist you will play a pivotal role in shaping our companys employee experience for payroll and benefits. Under my management youll have the chance to dive into a variety of projects that challenge you to think strategically and impact how we attract and retain top talent. I believe in encouraging a culture of collaboration and continuous improvement where new ideas are welcomed.

Benjamin Verron Reward and Compliance Manager

About the Team

The People Operations team is responsible for managing key People activity that supports the entire employee lifecycle covering 15 countries by delivering Payroll management onboarding offboarding benefits management and administration immigration support and ensuring that all people policies are up to date ensuring compliance with any local labor laws.

About the Role

Benefits Management & Supplier Relations

You will collaborate with benefit brokers and external partners to evaluate negotiate and renew benefit programs. This includes assisting with the review and selection of benefit plan designs by providing insights and recommendations based on benchmarking and market trends. You will also manage relationships with insurance suppliers and brokers to ensure service levels are maintained and costs are controlled while staying up to date with trends best practices and regulatory changes in employee benefits.

Benefits Administration

In this role you will administer and manage a range of employee benefits programs including health insurance retirement plans life insurance wellness initiatives and other perks. You will act as the primary point of contact for employee benefit enquiries guiding staff through enrolment claims and issue resolution. You will also ensure compliance with local regulations and support the annual open-ended enrolment process by working closely with HR and external vendors to deliver accurate and timely communications.

Payroll Processing

You will oversee the timely and accurate processing of payroll by our external payroll provider ensuring full compliance with all applicable payroll laws and regulations. This includes coordinating with the finance department to ensure payroll-related transactions are paid reported and reconciled correctly. You will address and resolve payroll discrepancies acting as a liaison between employees and in-country payroll partners and ensure that all payroll records deductions and taxes are processed and maintained in line with company policies and legal requirements.

Immigration and Compliance

You will manage immigration-related processes including visa applications renewals and compliance with relevant laws and company policies. This involves liaising with legal teams and immigration agencies to support international employees and resolve any issues. You will also maintain accurate and up-to-date documentation on employee immigration status to ensure compliance with work authorisations and visa timelines.

Total Rewards & Compensation Benchmarking

You will conduct regular compensation benchmarking studies to maintain competitive salary structures and benefit offerings. This includes analysing compensation data and providing recommendations for salary adjustments bonuses and incentive programmes. You will help develop and communicate total rewards packages highlighting the value of both financial and non-financial benefits and collaborate with people team heads to support long-term compensation strategies aligned with organisational goals and employee retention.

About you

You are results-driven and committed to meeting all payroll and benefits deadlines. You bring proven experience in compensation and benefits management administration or a similar people-focused role with desirable expertise in salary benchmarking job evaluation and market analysis. You have a strong understanding of employment laws and regulatory requirements along with advanced data analysis skills particularly using Excel. Experience with Workday is an advantage. You possess a strategic mindset balancing business objectives with employee satisfaction and are confident negotiating directly with benefit brokers and suppliers on premiums.

About your skills

Analysis essential for interpreting reward data benchmarking modelling scenarios and making evidence-based recommendations.

Stakeholder Management critical for partnering with leaders People colleagues and payroll provider to deliver smooth reward processes and influence decisions.

Communication needed to explain complex reward topics clearly and ensure people partners employees and managers understand pay benefits and payroll processes.

Delivery important for managing cyclical reward and payroll activities accurately on time and to a high standard.

Agility valuable for adapting reward approaches to changing business needs and continuously improving processes and frameworks.

We strive to offer a meaningful and inclusive application experience for all candidates. Should you require any accommodations or adjustments due to a disability or for any other reason during the hiring process please contact with your request.

Contract type

Worker type

What We Offer

Working at the GSMA offers you unparalleled access to the mobile industry. We offer a chance to truly shape the direction of mobile whatever your role. By joining the GSMA you will be exposed to a fast-paced rapidly evolving environment working on global solutions genuinely fascinating and industry-changing projects and a stimulating and dynamic environment designed to enable you to flourish.

In addition to architect-designed offices and competitive compensation our benefits include fantastic learning & development opportunities generous holiday allowances four additional days off for professional development and many others.

To learn more about the GSMA visit our career site our LinkedIn page and our Twitter page.

Being You at the GSMA

We care deeply about diversity equity and inclusivity and aspire to be the best at it. Your well-being and work/life balance is important so flexi-time and remote working is available to all staff. Were keen to ensure everyone is equal represented and connected so we particularly encourage applications from all demographics. The sucess of the GSMA year on year will continue to be contributed by people from all walks of life.

GSMA Values

Our values not only drive our culture they shape how we work and interact inside and outside our global organisation.

Passionately driven

We approach everything we do with unparalleled capability tenacity and commitment knowing that the challenging scale pace and complexity of our work is what leads to its world-changing impact.

Insightful leaders

We continually develop and engage our expertise insight and creativity so that were always ready to respond to the changing landscape with authority agility and nuance.

Stronger together

We lean on each other so the industry can lean on us embracing our diversity by actively seeking out perspectives and skill sets beyond our own fuelling each others successes and constantly asking how we can help.

Underpinning our values is our collective mindset to show up purposefully as good human beings every day in every situation. When were at our best we are collaborative considerate and compassionate to others and we create a safe space for one another to thrive assuming positive intent in our colleagues. And if we arent at our best and the pressure is on we feel free to be ourselves but still remain curious lean into the tough stuff and we are always respectful to others and accountable for the part we play.