Workplace Relations Associate (Employee Relations Advisor)
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Job Location:
Manila - Philippines
Monthly Salary:
Not Disclosed
Posted on:
1 hour ago
Vacancies:
1 Vacancy
Job Summary
Symbos is an Australian-led organisation dedicated to delivering exceptional customer experiences. We empower our teams with the right tools support and environment to ensure they provide reliable thoughtful and customer-focused service every single day. At Symbos we believe that great experiences start with empowered people and were committed to creating a culture where both our customers and our teams thrive.
As a Workplace Relations Associate you will play a key role in supporting the team with employment-related queries and concerns. Youll ensure compliance with employment agreements provide timely advice on employee relations work cover visa and sponsorship matters and assist with performance management and grievance resolution.
Key Responsibilities
- Respond to HR inquiries regarding contracts awards and grievances
- Support performance reviews and training needs identification
- Act as first point of contact for work cover-related injuries or illnesses
- Manage parental leave applications and exit interviews
- Oversee performance management and dispute resolution processes
- Escalate complex queries to Workplace Relations Specialists
What Were Looking For
- Tertiary qualification in HR Business or related discipline
- 3 years experience in HR and Employee Relations
- Knowledge of Australian workplace law and Modern Awards is a plus
- Excellent communication and interpersonal skills
- Ability to work in a high-volume fast-paced environment
- Intermediate to advanced MS Office and HRIS skills
Why Join Us
- Be part of a team that values collaboration and continuous improvement
- Opportunity to make a real impact on workplace culture and compliance
- Supportive environment with ongoing professional development
Required Experience:
IC
Key Skills
- Customer Service
- CFA
- Ethernet
- Fiber
- Anesthesia
About Company
Recoveriescorp is a contact centre specialising in receivables management solutions and insurance claims recovery services. We provide innovative and tailored end-to-end solutions for our clients.
