Operations Supervisor

• Create an accessible and collaborative work environment that enables staff to work together positively and safely.
• Participate in advancing meetings for on-campus events/activities ensuring that all operational details are discussed clarified and finalized.
• Assist in the creation and maintenance of all necessary paperwork including standard operating procedures schedules labor plans and safety information.
• Actively participate in the planning and execution of seasonal opening and closing of the Festivals performance spaces studios exhibition spaces and temporary tents.
• Supervise the safe operation and daily maintenance of the campus dance studios tents and outdoor gathering areas.
• Train schedule manage and supervise a team of Operation Technicians.
• Manage the safe use of the campus Parking Lots by training scheduling and supervising parking lot attendants.
• Schedule and supervise a team of patron golf cart drivers consisting of Operation Technicians as well as interns and staff members.
• Collaborate with all departments to ensure proper parking lot and golf cart coverage for all events and whenever the Festival is actively in performance.
• Remain in constant communication with all departments as to non-production needs in tents and studios including but not limited to tables chairs fans and side walls.
• Manage and Facilitate the setup and logistics of tents and studios for events with the support of the Operations Technicians as well as Production Staff as needed.
• Assist and manage Operation Technicians during Weather Plan activation for the Henry J. Leir Stage performances as well as for other events taking place in tents or studios.
• Support the Night Shift Manager in their responsibilities assigning Operation Technicians to facilities-related tasks as necessary.
• Attend all departmental and production meetings including a weekly All-Staff Meeting and facilitate production and staff meetings as necessary.
• Under the general direction of the DoTP assist with coordination of emergency response for staff and patrons in the event of an emergency or extreme weather.
• Complete Adult/Child CPR First Aid and Cultural Competence Training (provided to all seasonal staff during the pre-season).

REQUIRED QUALIFICATIONS

• 3 years of professional management experience.
• Ability to manage diverse teams resolve cross-cultural conflicts and apply an equity lens to decision-making hiring and scheduling.
• Strong knowledge of and experience with creating maintaining and facilitating organizational processes and systems.
• Experience supervising and training team members ranging from teenagers through early career professionals.
• Demonstrated ability to manage multiple projects or facilities simultaneously.
• Proficiency with the Google App suite.
• Customer service or other public-facing experience.
• Willingness to learn.
• Valid drivers license.

PREFERRED QUALIFICATIONS

• Experience working in a performing arts environment.
• Basic knowledge of theatrical production systems.
• OSHA or other safety training.
• Bystander intervention and crowd movement training or experience.
• Conflict resolution training.

SKILLS & QUALITIES

• Active commitment to Inclusion Diversity Equity and Accessibility.
• Excellent communication critical thinking problem-solving and organizational skills.
• Demonstrated ability to conceive strategize manage and prioritize between multiple projects with accuracy and attention to detail.

WORKING CONDITIONS & PHYSICAL DEMANDS

• Working in wooded areas with exposure to native wildlife including but not limited to rodents ticks and mosquitos.
• Working outdoors in all weather conditions including inclement weather.
• Working 6-day work weeks including early mornings late evenings and weekends during Festival weeks and non-Festival programming.
• Moving equipment up to 50 lbs alone or with assistance.
• Moving through and between multiple locations throughout the entire campus.
• Remaining in a stationary position for extended periods of time.
• Working at heights above 6 feet and up to 30 feet.
• Ascending and descending straight and step ladders.
• Operating push around or drivable person lifts including at heights.
• Working in show conditions with theatrical and atmospheric elements including but not limited to: fog haze strobes dim lights and loud sounds.

APPLICATION PROCESS

*We believe that no one meets 100% of the listed qualifications. We are less concerned about whether youve done everything on a laundry list of specific things and more interested in cultivating a pool of candidates who want to join a connected mission-driven hard-working team driven by creativity curiosity inclusion integrity flexibility and partnership.

HIRING PROCESS

1. Apply: Interested individuals are encouraged to send a cover letter resume and references by submitting an application using the Apply buttons below. Video and/or audio applications are welcome (though not required) in addition to written expressions of interest.
2. Interview: Pre-Screen on Zoom 1-2 interviews with Hiring Manager and other JP staff on Zoom.
3. Supplemental Materials: A writing sample spreadsheet example or other relevant materials may be requested from candidates should they be a top candidate.

If you need accommodations to make this application process happen please connect with us at We will work to support you through the application process via email phone call and/or video chat.