IT System Administrator

Canton, OH - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Position Summary

Net Shaped Solutions a PCC Company is looking for an IT System Administrator.

Individualshould have a strong understanding of technology site security and be comfortable working in an office and production floor environment. This is an on-site role - with a team of two system administrators reporting directly to site GM and corporate IT leadership.

Notice: We are International traffic in Arms Regulations (ITAR) order to work here you must be a U.S. Person.

Key Responsibilities

Technical Support & Troubleshooting

Serve as escalation support for IT issues
Troubleshoot and resolve internal hardware software and network issues
Support Windows environment including user profiles permissions and device configurations
Diagnose issues related to VPN remote access printers peripherals and mobile devices
Document & assess recurring issues and recommend long-term solutions

Systems & Infrastructure Support

Assist with administration and maintenance of servers networks and cloud-based systems including upgrades patches and deployments
Support Microsoft 365 Active Directory ERP system and related tools
Monitor system performance and proactively address issues

Security & Compliance

Support security (network & physical) access controls and data protection requirements
Assist with user access management and role-based permissions
Follow IT security policies and escalate potential security incidents appropriately

Documentation & Process Improvement

Document solutions configurations and procedures
Use of ServiceNow ticketing program (or similar)
Identify opportunities to improve IT processes and end-user support experience
Provide support and guidance to other IT representatives in our organization

Collaboration

Partner with vendors and third-party service providers as needed
Collaborate with cross-functional teams to support operations (Operations Accounting Logistics etc.)

Education & Experience

Bachelors degree in Information Technology Computer Science or related field; (or equivalent experience)
23 years of business IT support experience
Strong troubleshooting skills across hardware software and networking environments
Familiarity with Microsoft Hyper V SyteLine Factory Track PLM for Discrete SolarWinds is considered beneficial; but not mandatory.
Familiarity with SOX Compliance is beneficial

Required Experience:

Unclear Seniority

Position SummaryNet Shaped Solutions a PCC Company is looking for an IT System Administrator.Individualshould have a strong understanding of technology site security and be comfortable working in an office and production floor environment. This is an on-site role - with a team of two system administ...