Front Desk Coordinator Anderson

Anderson, CA - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

With over 35 years of service AID Upstate is the only provider of comprehensive HIV care prevention and supportive services in our area serving Greenville Anderson Pickens and Oconee Counties. We provide support for the whole person including HIV specialty and primary care medical case management referrals and payment assistance for medical care health insurance premiums and copayment costs and resources to meet everyday needs of those living with HIV such as our food pantry transportation services pharmaceutical assistance mental health initiatives and much more.

We are currently seeking a Front Desk Coordinator to join our Anderson this role you will play a vital part in ensuring a welcoming respectful and well-coordinated experience for all clients accessing services at our Anderson location supporting Prevention Services Medical Services and Client Services.

Here is some of what you can expect in this role:

You will play a vital role in delivering compassionate respectful medical care by supporting our providers and ensuring each patient feels welcomed supported and treated with dignity.
You will guide patients through their care experiencefrom check-in through follow-uphelping create a seamless reassuring and well-coordinated visit.
You will help maintain a safe clean and well-stocked clinical environment taking pride in a space that reflects our commitment to quality care and patient well-being.
You will accurately document patient encounters and follow-up needs in our electronic medical record system (currently Epic) ensuring continuity of care and clear communication across the care team.
You will uphold AID Upstates policies and procedures while adhering to all applicable federal state and local healthcare regulations and best practices.
You will honor the trust placed in you by maintaining the highest standards of confidentiality and HIPAA compliance both during and after your employment with AID Upstate.

And here is what you can expect from AID Upstate:

A competitive salary with MondayFriday daytime hours.
A work environment fully focused on serving the community and supporting clients with dignity and respect.
Comprehensive benefits including generous employer contributions toward individual health insurance. All other insurance (dental life and disability) is fully covered by AID Upstate.
Generous paid time off starting at just over four weeks of PTO per year plus ten paid holidays.

What you will need:

A high school diploma or equivalent; prior front desk administrative or medical office experience is strongly preferred.
Experience as a Medical Assistant is strongly preferred.
Proficiency in Microsoft Office (Word Outlook) and comfort using office equipment such as phones copiers and scanners.
Strong interpersonal and organizational skills with the ability to work effectively with diverse populations.
Ability to maintain confidentiality and comply with HIPAA regulations during and after employment.
Spanish or other language proficiency is highly desired.
A valid South Carolina drivers license.
If you are passionate about creating a welcoming environment and supporting individuals affected by HIV in accessing care and services we would love to hear from you.

At AID Upstate were committed to fostering a respectful supportive and welcoming environment for our staff patients and community. For more than 35 years weve worked to prevent and treat HIV/AIDS while ensuring every person we serve feels valued cared for and empowered to thrive. We believe a positive compassionate workplace culturewhere every voice is respected and authenticity is encouragedis essential to the health of our organization and the communities we serve. Learn more about our ongoing commitment to a respectful and supportive communityon our website.

If you need assistance or an accommodation during the application or interview process please contact John Rhodes Human Resources Manager at or ext. 6252.

Required Experience:

Here is some of what you can expect in this role:

You will play a vital role in delivering compassionate respectful medical care by supporting our providers and ensuring each patient feels welcomed supported and treated with dignity.
You will guide patients through their care experiencefrom check-in through follow-uphelping create a seamless reassuring and well-coordinated visit.
You will help maintain a safe clean and well-stocked clinical environment taking pride in a space that reflects our commitment to quality care and patient well-being.
You will accurately document patient encounters and follow-up needs in our electronic medical record system (currently Epic) ensuring continuity of care and clear communication across the care team.
You will uphold AID Upstates policies and procedures while adhering to all applicable federal state and local healthcare regulations and best practices.
You will honor the trust placed in you by maintaining the highest standards of confidentiality and HIPAA compliance both during and after your employment with AID Upstate.

And here is what you can expect from AID Upstate:

A competitive salary with MondayFriday daytime hours.
A work environment fully focused on serving the community and supporting clients with dignity and respect.
Comprehensive benefits including generous employer contributions toward individual health insurance. All other insurance (dental life and disability) is fully covered by AID Upstate.
Generous paid time off starting at just over four weeks of PTO per year plus ten paid holidays.

What you will need:

A high school diploma or equivalent; prior front desk administrative or medical office experience is strongly preferred.
Experience as a Medical Assistant is strongly preferred.
Proficiency in Microsoft Office (Word Outlook) and comfort using office equipment such as phones copiers and scanners.
Strong interpersonal and organizational skills with the ability to work effectively with diverse populations.
Ability to maintain confidentiality and comply with HIPAA regulations during and after employment.
Spanish or other language proficiency is highly desired.
A valid South Carolina drivers license.
If you are passionate about creating a welcoming environment and supporting individuals affected by HIV in accessing care and services we would love to hear from you.

If you need assistance or an accommodation during the application or interview process please contact John Rhodes Human Resources Manager at or ext. 6252.

Required Experience: