Information Desk Student Assistant

STU AST-CLERICAL & ADMIN

This position is for the entire summer of 2026 (both A & B) with the potential for continued employment but not guaranteed

Student employees within the Reitz Union for this position must:

• Be a current UF degree seeking student registered at a minimum of 6 credit hours per semester
• Deliver exceptional customer service while always maintaining a high level of professionalism
• Respond appropriately and assist with emergency situations and building evacuations in accordance with departmental procedures and/or direction from building management staff and supervisor(s)
• Maintain a high level of knowledge of Reitz Union programs services facilities as well as general familiarity with campus resources and directions
• Demonstrate a willingness to learn and adapt in a fast-paced team-oriented environment
• Exhibit a strong work ethic by being productive self-motivated and dependable
• Attend and actively participate in all required meetings training sessions and evaluations
• Stay informed and up-to-date with all Reitz Union work related communications policies procedures and announcements
• Serve as an ambassador for all Reitz Union areas as well as the University of Florida by providing accurate information and connecting guests to appropriate resources
• Be available to work early morning evening and some weekend shifts

Position Specific Responsibilities:

• Assist members of the University of Florida community and visitors by providing directions and general information regarding locations throughout the Reitz Union UF campus and surrounding Gainesville area
• Support visiting students and families during Summer Orientation (Preview) by answering general questions and directing them to Orientation staff for detailed information and assistance when necessary
• Serve as a point of contact during events held in the Reitz Union by responding to phone calls monitoring two-way radio and assisting guests with in-person questions
• Manage lost and found items by accurately logging tracking and assisting guests with item recovery as needed
• Complete all training requirements upon being hired in a timely fashion
• Commit to working a minimum of 10 hours per week
• Other duties as assigned

$14.00 per hour

This position is open to all students who are eligible to work on campus and will be employed through student Other Personnel Services (OPS) or Federal Work-Study (FWS) and must maintain a 2.0 grade point average. Registered students are employed on a part-time basis up to 20 hours per week.

Summer 2026 (both A & B) availability is required.

Although no experience is necessary to apply to and all training will be provided we would prefer for all student employees to:

• Proficient with verbal and written communication
• Demonstrate attention to professionalism dependability and timeliness
• Previous experience with customer service
• CPR and First Aid Certified or willing to obtain

This position is for the entire summer of 2026 (both A & B) with the potential for continued employment but not guaranteed

Must submit a résumé with application that includes all current student involvement organizations or current employment on campus.

Applications must be submitted by 11:55 p.m. of the posting end date.