Chief of Staff to Chief Operating Officer

The Chief of Staff to the Chief Operating Officer (COO) will support theCOO in executing the operational priorities for Heartshare. The roleis responsible fordrivingoperation projects and cross-functional initiatives improving operationaleffectivenessandensuringalignment with strategic goals and priorities.

Primary Responsibilities and Essential Functions of Position

Strategic Planning and Execution

• Partner with the COO and senior leadership to advance organizational strategic priorities and initiatives within operations.
• Assistinidentifyingcritical operational issues risks and potential roadblocks to achieve strategic goals.
• Workcollaboratively with COO direct reports and other leaders to track andmonitorthe progress on department specific priorities ensuring accountability andtimelyexecution.
• Lead and manage complex cross-departmental projects on behalf of the COO including coordinatingwithinternalstakeholders definingscope timelines deliverables and success metrics.
• Support business development effortsfor new initiatives and program expansions tracking milestonesidentifyingrisks and ensuringtimelyresolution of barriers.

Operational and Executive Support

• Assess current operating environments andidentifyopportunities to improvesystemsand and emerging technologies thatwill streamline processes andoptimizeproductivity across the division.
• Build partnerships with executive leaders to support operational alignment and implementation of new strategies.
• Assist the COO in ensuring department levelobjectives goals and KPIs are met.
• Provide support with preparing high level insightanalysisand recommendations on organizational performance to executive leadership.
• Schedule meetings and prepare materials and briefings for executive level audiences including the Board of Directors and executive leadership.
• Attend meetings with the COOto record minutesand communicate action items.
• Respond to inquiries and attend meetings as needed on behalf of the COO to ensure continuity and clarity in decision making.
• Maintain confidentiality provide clear and consistentcommunicationand perform in a manner that reflects and advances the mission and values of Heartshare.
• Undertake special projects initiatives andadditionalduties as assigned by the COO and/or President & CEO.

• Bachelors degree.
• Five (5) years of experienceinprojectmanagement or similar role supporting executive leadership.
• Experience in planning and leading strategic initiatives.
• Excellent written and verbal communication skills.
• Advanced Microsoft Office Suite (Outlook Excel PowerPoint) skills.
• Experience using project management tools.
• Must bedetail-orientedand highly organized.

Benefits

At HeartShare we offer a comprehensive benefit package based on full-time/part-time status. You can expect:

• Paid vacationsick personal days and holidays.
• Retirement plans with employer contribution.
• Health dentalvisionand life insurance.
• Employee Assistance Program (EAP).
• Flexible spendingaccounts(Dependent Care Medical Parking and Transit).
• Employeeappreciationprograms andevents.
• Tuitionassistanceprogram.
• Professionaldevelopment opportunities.
• Wellhubdiscount
• Verizon Wirelessdiscount.
• BJsmembership discount.
• Discounts on Broadway tickets movie tickets theme parks sporting events gift certificates & more.

Heartshare is an Equal Opportunity Employer (EOE).If you need to request accommodation during the recruiting process please reach out to

AboutHeartshare

Who WE ARE:

For over 150 yearsHeartsharehas been dedicated to championing and empowering New Yorkerssocietyhas too often overlooked and underestimated.

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