Senior Manager, AI-Enabled IT

Manchester - UK

Monthly Salary: £ 70000 - 90000

Posted on: 23 hours ago

Vacancies: 1 Vacancy

Job Summary

Ready to shape the future of data

Matillion is the intelligent data integration platform.

Were changing how the world works with data and we need driven curious people who think big and move fast.

We built the Data Productivity Cloud to supercharge data productivity and now were shaping the future of data engineering with Maia our AI-powered virtual data engineers that help teams design build and manage data pipelines at unmatched speed.

Join #TeamGreen where the mission comes first collaboration drives us forward and everyone pulls in the same direction to make a dent in the universe bigger than ourselves.

About the role

Youll lead a small team of specialists and AI agents to manage our global SaaS stack while relentlessly building AI into every manual process. This isnt about being a manager who delegatesits about being a leader who rolls up their sleeves gets hands-on and adapts to whatever the business needs. If youre already using Claude and Gemini to automate your work and have an AI-first mindset this is your opportunity to build the future of IT.

This role is hybrid to our Manchester office. We value collaboration and believe the best work happens when were togetherso we ask for a minimum of 2 days per week in the office. This isnt just about attendance; its about building relationships solving problems faster and creating the culture that makes Matillion special.

What you will be doing

Own and iterate the AI agent at the front of our service deskrefining its logic integrations and responses until it autonomously handles the vast majority of internal queries
Lead a small team of IT specialists shifting their focus from repetitive tasks to high-value engineering projects while staying hands-on when needed
Build and maintain AI agents to automate IT engineering heavy liftingincluding Identity & Access Management (IAM) onboarding/offboarding and Mobile Device Management (MDM)
Maintain a world-class cloud-first IT environment using Jamf Intune Okta Google Workspace Meraki Slack and Zoomwith an eye for automated troubleshooting
Rebuild traditional IT workflows (Change Management Incident Management) from the ground up using AI to automate approvals risk assessment and documentation

What we are looking for

Proven experience managing IT in a cloud-first SaaS-heavy environment with expert knowledge of Jamf Intune Okta and Google Workspace
Hands-on experience working with LLMs prompt engineering or agentic workflows to automate business processesyoure already using tools like Claude and Gemini in your work
Technically fearless with deep IT fundamentals (Mac/Windows MDM Networking) but youve realized AI is the future of the craft and you want to go all-in
Automation specialist who believes manual work is a bug not a featureyou thrive on finding ways to make systems talk to each other and eliminate repetitive tasks
Strategic leader who can zoom out to manage budgets and vendor roadmaps then roll up your sleeves to debug an API integration or tackle whatever the business needs

At Matillion we are committed to providing competitive salaries in line with market standards. Our estimated compensation range for this position is 70000 - 90000 but the final salary will be based on your relevant skills experience and qualifications demonstrated in the hiring process.

At Matillion were here to do something hard - change the way the world works with data and build a great company along the way. Big bold goals arent for the faint-hearted and we dont shy away from them. But we dont do it alone. No egos no politics - just great people working together guided by our six core values;

- Confidence without arrogance

- Working with integrity

- Customer obsessed

- Innovate and demand quality

- Bias for action

- We care

We operate a flexible working culture that promotes work-life balance with benefits including:

- Company Equity

- 30 days holiday bank holidays

- 5 days paid volunteering leave

- Health insurance

- Life Insurance

- Pension

- Access to mental health support

More about Matillion

Thousands of enterprises including Cisco London Stock Exchange Group EDF and Slack trust Matillion for a wide range of use cases from insights and operational analytics to data science machine learning and AI. We are a truly global workforce dual headquartered in Manchester UK and Denver Colorado with expanding offices in Hyderabad India along with valuable remote colleagues around the world.

We are keen to hear from prospective Matillioners so even if you dont feel you match all the criteria please apply and a member of our Talent Acquisition team will be in touch. Alternatively if youre interested in Matillion but dont see a suitable role please email emailprotected.

Find out more about life on #TeamGreen here.

Matillion is an equal opportunity employer. We celebrate diversity and we are committed to creating an inclusive environment for all of our team. Matillion prohibits discrimination and harassment of any type. Matillion does not discriminate on the basis of race colour religion age sex national origin disability status genetics sexual orientation gender identity or expression or any other characteristic protected by law.

Required Experience:

Senior Manager

Ready to shape the future of dataMatillion is the intelligent data integration platform.Were changing how the world works with data and we need driven curious people who think big and move fast.We built the Data Productivity Cloud to supercharge data productivity and now were shaping the future of ...