Join our team as an Order Processor and contribute to our commitment to excellent customer service through efficient order management!
Shift: 8-4:30 Monday Friday
Pay: $20-$23 an hour
Desired Skills:
Strong attention to detail
Phone skills
Interpersonal communication skills
Strong Data Entry
SUMMARY:
Perform data entry functions for customer orders and provide clerical support for internal and external customers.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
65% of time. Create item numbers routings and enter customer orders into the manufacturing software following documented work instructions.
5% of time. Maintain and enter customer orders in the P.O. book. Pull files and distribute to the next department.
5% of time. Answer and route in-coming telephone calls in a professional manner.
10% of time. Updated blue-changes writings to routings and complete and verify confirming purchase orders.
5% of time. Assist other office personnel in their tasks as needed.
5 % of time. All other tasks assigned.
5% of time. Prepare monthly reports for new stamping tools and
A Tool jobs ordered. Prepare quarterly stamping tools report for external Sales Representatives.
Will also serve as a back up for CSR
QUALIFICATIONS:
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:
High School or GED Graduate. Previous customer service experience in answering telephone calls and office support. Excellent attention to detail and following documented processes. Great organization communication and computer skills.
LANGUAGE SKILLS:
Ability to read and interpret documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
REASONING ABILITY:
Ability to interpret a variety of instructions furnished in written oral diagram or schedule form.
Employee Benefits include: Earned Sick and Safe Time Holiday Pay and Medical Insurance.
B
enefits when hired by client
401(k)
401(k) matching
Employee assistance program
Health insurance
Life insurance
Paid time off.