Assistant Director

Compensation Range: $73000 - $78000 yearly commensurate with experience

Benefits:
We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement tuition costs and text books.

Overview:

The Assistant Director oversees strategic planning implementation and evaluation of the RAP program. This role ensures program alignment with organizational goals compliance with funding requirements and high-quality service delivery to clients. The Assistant Director supervises the program staff and collaborates with internal and external stakeholders to improve outcomes. This position is an in-person role split between our East New York and 125th clinics to ensure staff supervision and collaboration is optimal. This position works collaboratively with a care team that includes the medical provider client navigators outreach staff/peers nurse coordinator medical case manager and additional support and administrative staff. The Assistant Director will also be responsible for providing in-person supervision of program staff who work with clients seeking HIV treatment and related services including the full continuum of Housing Works clinical and supportive services. It reports to the Managing Director for Biomedical Prevention and Navigation Services.

The Assistant Director is responsible for managing the clinical and administrative functions by providing daily program oversight including but not limited to staff development and supervision marketing outreach quality assurance and data analysis/entry. As a leadership position in the organization the Director is expected to exemplify the Agencys core values and competencies and help operationalize the strategic vision and mission. Team members work with a complex population that includes people who use drugs people experiencing housing instability/homelessness people with mental health issues and others experiencing the effects of social and structural determinants of addition to primary care this position will collaborate with other Housing Works programs such as Youth and Prevention Services OASAS Substance Use Treatment and OMH Mental Health Care.

Essential Job Functions:

Primary:

Ensure effective day-to-day management of program and contract activities with stable onsite presence

Responsible for monitoring the service-based aspects of contracts along with delivery of direct services.

Monitor contract compliance including but not limited to service projections staffing records and fiscal performance including OTPS spending

Lead audit/site visit preparation activities to ensure service model fidelity and that administrative and fiscal operations meet program standards

Provides direct services to clients which include care coordination treatment adherence counseling and crisis intervention when needed.

Effectively manage contract budget with support from department leadership

Provide in-person supervision to the department staff including Program Manager Supervisor RA Specialist Peers and other staff

Collaborate with key stakeholders at each site including leadership clinic staff program staff to ensure effective communication and service delivery

Monitors programs enrollment and discharge trends to ensure retention and quality. Also monitors staff scheduling to always ensure adequate program coverage as well as program financial trends to ensure targets are met at the site level

Track and report on progress toward meeting contract deliverables

Conduct data analysis manage program dashboard and performance metrics

Lead QI activities related to process and clinical outcomes

Liaise with funding organizations and participate in activities such as: TA calls learning collaboratives and other program meetings as required.

Ensure high-quality client experience by ensuring all client care is coordinated across Housing Works programs and addressing client issues and barriers to care as necessary

Program goals and participation across internal Housing Works programming.

Other Functions:

Other functions that may be required with this position include:

Participate in Housing Works advocacy events.

Education:

College degree required; Advanced degree (MSW MPH MPA or related filed) preferred.

Qualifications/Requirements:

Five years or more of clinical experience in a health mental health and/or social service setting.

Experience operating a service-based contract a plus with a minimum of four years of supervisory experience in a similar setting.

Experience working with homeless populations and active substance users.

Knowledge and experience with the dually diagnosed community of HIV/AIDS and mental illness.

Knowledge and experience with state and local policies of NYC affecting persons living with mental illness HIV/AIDS.

Experience in program planning and program operations. Experience in MS Excel time management and accomplishing task deadlines preferred.

Ability to supervise manager and provide leadership to all staff members and trainees

Previous experience providing services and exercising leadership in a culturally and linguistically diverse setting with demonstrated success

Previous experience working with substance use population

Previous experience of building partnerships with community-based organizations preferred

Bilingual English/Spanish preferred but not required

This role is in person and requires equal presence at 2 sites: Housing Works and 125th Street clinics

Competencies:

The following additional competencies are viewed as important to success in this position:

Demonstrated ability to work effectively independently manage a team and collaborate across departments required

Excellent written and verbal communication skills required

Strong managerial skills including: communication motivating employees problem solving and progressive discipline

Commitment to maintaining highest levels of confidentiality

Demonstrated ability to build the trust and respect of patients staff colleagues external contacts and other Housing Works members

Sensitivity to needs of culturally and linguistically diverse patient and employee population

Demonstrated ability to meet or exceed the Service Excellence Standards of Housing Works

Willingness and ability to work some evenings and weekends as needed

Demonstrated ability to utilize electronic medical records (EMRs) and related computer software and willingness to adapt to the evolving technological requirements of modern health center practices

Essential Physical Demands/ Working Conditions:

Ability to travel within the boroughs via public transportation as needed and ability to work from designated office locations as well as other sites as needed.

Job candidates should be aware that scammers may pose as employers and create fake job postings in order to extract personal information from individuals for financial gain. Housing Works will never ask job candidates for personal information such as social security numbers or bank account details over the phone. If you suspect that a job posting may be fake or wish to confirm that a job posting from Housing Works is genuine please contact us at

Housing Works was founded in 1990; With a long-term commitment to AIDS advocacy. Housing Works established New York States first harm reduction-based OASAS-licensed outpatient drug treatment program. Other services include Health Home care management behavioral health and syringe exchange programs. A pioneer in the social entrepreneurship movement Housing Works operates 10 high-end thrift shops in Manhattan and Brooklyn and a much-loved Bookstore Cafe in Soho. For more information visit

Housing Works fights for funding and legislation to ensure that all people living with HIV/AIDS have access to quality housing healthcare HIV prevention and treatment among other lifesaving services.

Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex national origin age disability or addition to federal law requirements. Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Housing Works also does not request prior salary information during the hiring process. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

Required Experience:

Director