Senior Transaction Monitoring Analyst

About

Swan is Europes embedded banking specialist. We empower software companies to embed banking features like accounts cards and payments directly into their products under their own processes over 1.5 billion in monthly transactions for more than 150 companieslike Pennylane Indy Agicap Libeo and Lucca. Founded in 2019 the company has received growth capital from leading investors such as Lakestar Accel Creandum Bpifrance and Eight Roads. Swan is a principal member of Mastercard and a licensed financial institution regulated by the French banking authority (ACPR).

Our mission

Banking belongs in business software

Many software companies already serve small businesses incredibly well: helping them send invoices run payroll manage inventory and more. Theyre on a mission to become the central hub for managing every aspect of business life.

But when it comes to financial workflows theres still a gap. Too many critical tasks like managing cash flow tracking payments or reconciling accounts happen outside the software across spreadsheets email threads banking portals.

Its a missed opportunity. Business software shouldnt just record financial activity it should run it.

To learn more about us: About Swan ; Our story.

Job description

Attached to the AML team and working closely with the Risk and Operations teams your primary responsibility will be to proactively monitor clients transactional activities to protect the company against fraudulent activities money laundering risks financial risks and reputation risks.

You will also be responsible for handling various internal or external requests requiring a thorough analysis of account activity.

Your mission

• Process alerts & escalated alerts related to various transactions (cards SEPA transactions and international transactions) across various client types (individual accounts freelancers businesses).

• Manage communication with end-clients and partners when suspicious activity is detected to gather supporting documentation.

• Analyze and address customer requests that may be victims of fraud.

• Handle external legal requests sent by the authorities or banking partners.

• Participate in detecting trends and report them to 2nd line to improve our scoring rules.

• Leading the improvement of internal processes and customers impact.
  

Curious about your future team

Our team is composed of analysts seniors and freelancers all working on maintaining ongoing review of customer payments and transfers to spot unusual or suspicious behavior vs what is expected. We closely work with KYC FinCrime and Risk to protect Swan and our customers.

Preferred experience

Youre a great match if:

• You have 3 years of experience as a Senior in AML and Fraud ideally specific to transaction monitoring in a fintech Payment Provider Bank consulting firm or a similar fast-paced environment.

• You have a solid understanding of French law and regulatory frameworks.

• Strong analytical skills with an eye for detail and the ability to adhere to strict processes.

• Effective communication with internal and external stakeholders.

• Curious mindset and flexibility to adapt to changing requirements in an evolving environment.

• You have excellent working abilities in English.

• Ideally you have experience using modern tools such as Forest (CRM) Zendesk (ticketing system) and other AML/Transaction monitoring-related tools.

• Our ideal teammate: Empathetic. Skilled. Frank. We love to challenge each other and we leave our egos at the door.

Its okay if you dont tick all the boxes dont let imposter syndrome prevent you from applying!

Swan is committed to providing a caring work environment for all employees regardless of age sex disability sexual orientation race religion or belief.

When it comes to recruitment were interested in your work experience skills and overall personality. Because diversity makes the workplace stronger and is necessary for Swans success we are intensifying efforts to incorporate concrete actions to help us improve in this area.

About Swan

Perks of being a Swanee:

• Holidays : 25 days RTT

• Meal Vouchers: We provide a meal voucher card to cover your meals on work days.

• Transport: Monthly mobility package for accordance with the company agreement for sustainable mobilities you can now use your mobility package to pay for alternative commuting modes.

• Health insurance (mutuelle): Alan. This is Swans health and welfare insurance.

• Sports: Thanks to our partnership with Classpass and Gymlib you can enjoy advantageous discounts on subscriptions. They offer a wide range of sports activities as well as wellness activities.

• Well-being support: access to Moka Care for mental health and wellness.

• Hybrid remote policy: We offer the possibility of working from home for 2 days per week.

• Offsite: Once a year we gather to reconnect deep-dive into big topics and relax.

• This isnt a perk it should be the rule but diversity and inclusion are important at Swan. Were working hard to get better every day.

Our values:

Swans core values guide our actions daily. Individually they may seem obvious but together they form a unique culture.

Simplicity: Leonardo Da Vinci said: simplicity is the ultimate sophistication. If somethings convoluted or confusing we work extra hard to break it down. - Making complex things simple is what we do.

Long Term: We always play the long game whether its to support our partners in their growth journey or make tangible commitments to climate action.

Excellence: We are a team of experts who consistently go all out to create pixel-perfect banking services and exceed our partners expectations whatever it takes.

Be Human: We believe in the power of kindness and the importance of acting with integrity. But embracing our humanity extends beyond interpersonal interactions it means caring about greater issues that affect our planet.

You can find out more about our culture.

Recruitment process

• A 30-min video call with Raphaelle our Talent Acquisition Manager to get to know you understand your career expectations and answer your questions

• Hiring Manager: Interview with Jawad our Transaction Monitoring Team Supervisor to evaluate the role-related skills and alignment with the mission (45 min)

• Case study: Take-home task to submit within 2 to 3 days followed by a panel presentation (60 min)

• Final Interview: with Claudine our Head of Transaction Monitoring (45 min)