Leisure Assistant
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Job Summary
An approachable and enthusiastic Leisure Assistant wanted to provide the warmest of welcomes.
Were looking for a friendly and dedicated Leisure Assistant to join our team working in a busy and vibrant this role you will help ensure the safety and wellbeing of all guests while maintaining standards across our spa facilities. You will be a welcoming presence for every visitor supporting a relaxed and enjoyable experience from the moment they arrive.
Your day to day;
- Greeting our guests with a welcoming smile offering advice and assistance when necessary
- Ensuring guest safety at all times following all health and safety spa procedures
- Maintaining excellent spa standards cleanliness and presentation
- Providing the highest level of hospitality
- Upselling of food beverage treatment products and other hotel facilities
Who are we looking for
As a leisure assistant you could be the first person to greet our spa guests so will be the key to providing that fantastic first impression. You will need a warm demeanor and be approachable at all times.
You will need to be calm under pressure reacting effortlessly to un-expected circumstances and taking them in your stride. You will become a pool responder as well as completing regular pool tests and pool plant operations all of which will be trained.
If you are passionate about providing a great guest experience are a strong communicator who can provide service with a smile then this could be the role for you.
In return we are offering a rewarding role with scope for career progression along with;
- A competitive salary negotiable dependent on experience
- Stream - the ability to access up to 40% of your wages as you earn them each week
- 28 days annual leave (rising to 33 days after 5 years)
- Health cash plan
- Generous employee discounts
- Employee Assistance Programme
- Enhanced maternity and paternity pay
- Apprenticeships available
- Life assurance
- Bespoke training programmes accessible to all
- An engaging & supportive work environment
Required Experience:
Junior IC
Key Skills
About Company
A fantastic collection of Grade I and Grade II listed buildings, Middletons Hotel is an architectural gem that houses tales of York’s history within its walls. Centred around a gorgeous courtyard garden, the hotel comprises lovingly restored buildings that once functioned as a hospita ... View more
