Talent and Culture Manager

Talent & Culture Manager

Moxy Hotel

About Wurzak Hotel Group

Wurzak Hotel Group is a respected hospitality leader with more than 30 years of experience developing and managing high-performing hotel assets. Our success is built on an entrepreneurial spirit operational excellence and an uncompromising commitment to guest satisfaction.

We cultivate a positive inclusive and forward-thinking culture where talented professionals grow innovate and create meaningful impact. By investing in our people and maintaining a sharp focus on performance and detail we continue to strengthen our position as one of the regions top hospitality companies.

Position Summary

The Moxy St. Petersburg Downtown a vibrant stylish Marriott Bonvoy hotel embodying the brands signature playful and social vibe with hip modern rooms and amenities is seeking a hands-on Talent & Culture Manager to oversee all human resources operations for this dynamic high-energy property. Reporting directly to the General Manager this role handles day-to-day HR functions including job postings on-boarding payroll compliance employee relations benefits support and team engagement initiatives to support smooth hotel operations and a positive workplace.

Responsibilities:

On-boarding & Employee Integration

• Lead new hire on-boarding programs including orientation paperwork completion training setup uniform issuance and first-week check-ins to help new team members integrate quickly and effectively.
• Ensure all new hires complete required compliance forms (I-9 tax withholding etc.).

Employee Relations & Support

• Serve as the primary point of contact for employee questions concerns or issues; address them promptly and fairly to maintain a respectful and supportive work environment.
• Handle routine disciplinary matters investigations and conflict resolution in line with company policies.

Culture Engagement & Recognition

• Support the We Are Wurzak culture by organizing team-building activities recognition programs employee events and morale-boosting initiatives suited to a fast-paced hotel setting.
• Administer employee satisfaction surveys and feedback processes; implement simple action plans to improve retention.

Performance Management

• Coordinate performance reviews goal-setting and coaching conversations with department leaders.
• Track performance documentation and support improvement plans as needed.

Payroll Processing & Compliance

• Process accurate and timely payroll using Paychex HRIS including time tracking overtime tips (where applicable) deductions and garnishments.
• Ensure full compliance with federal state and local employment laws (wage/hour tip reporting OSHA etc.) and stay updated on relevant regulations to minimize risks.
• Maintain accurate employee records and handle audits as required.

Benefits & Employee Communication

• Assist employees with benefits enrollment questions and explanations (medical dental vision 401k etc.); support open enrollment periods.
• Facilitate clear communication between employees and management through meetings memos bulletin boards and other channels to keep the team informed and connected.

Qualifications & Experience

• Bachelors degree in human resources Business or a related field preferred (or equivalent experience).
• 24 years of experience in a human resources role ideally in hospitality or a service-oriented industry.
• Marriot brand experience preferred.
• Hands-on payroll processing experience required (Paychex or similar HRIS preferred).
• Proficient in Microsoft Office Suite and comfortable learning/using HR systems.
• Strong organizational skills with the ability to handle multiple priorities in a fast-paced hotel environment.
• Knowledge of hospitality-specific HR practices (e.g. tip compliance seasonal staffing) is a plus.

Our Perks

• Culture of Excellence
• Medical Dental Vision Supplemental Insurance
• Paid Time Off
• Hotel Discounts
• 401K Company Match
• Career Development Opportunities
• Peer-to-Peer Recognition
• Quarterly & Annual Awards

WHG is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture where all our team members can thrive. We have a zero-tolerance policy for workplace discrimination based on race gender disability or any other basis protected under federal state or local laws.