Partner success UK Manchester or Northern England Based

Your mission

We are looking for a Partner Success Specialist to work with our sports clubs in the Manchester and North area.
As a Partner Success Specialist youll play a key role in building and maintaining strong relationships between sports clubs and Playtomic. If you are someone who has a tremendous amount of energy curiosity and is persuasive this is the role for you!

What youll be doing

• Create long-term relationships with our top partners through proactive and regular communication supporting clubs in everything they need and building engagement to and maximum benefit from our platform. This includes weekly and monthly business reviews and face-to-face meetings.
• Improve the operational performance of our partners making sure we always deliver the best service to our partners while increasing Playtomics revenue
• Have a deep knowledge of our platform and always be up-to-date with the new releases our product team announces.
• Onboard new partners to our platform by providing them with all the information and tools they need to start working.
• Identify clubs at risk of churn analyze the needs of churned and inactive partners in order to avoid churn and build an action plan for reactivation proactively
• Identify new partner opportunities by actively tracking the market and engaging with prospects
• This position requires occasional travel to visit clubs estimated at 20% of the total working time.

Who youll be playing with

Youll be working closely with and reporting to the Regional Manager. Youll be part of a wider team of Partner Strategy Consultants each managing their own region.

Our Ideal Player

• Account manager and sales development experience 2 years of experience.
• Experience in visiting clients and building long-term relationships
• Tech savvy: Experience with Hubspot other CRMs and expertise in Google Sheets
• Communication & Influence. Strong persuasive and negotiation skills with stakeholders at all levels.
• Analytical Mindset. Data-driven approach to translating complex info into insights.
• Precision. Detail-oriented with a focus on high-quality delivery.
• Fluent English
• Problem solver highly organized detail-oriented and decisive
• Comfortable working in a fast-paced high-growth and high-performance organization
• Proactive quick-witted open sales skills self-starter with an appetite to learn

Extra points

• Experience in the padel/tennis industry and experience of managing sports club.
• Project management experience
• Experience with Hubspot is a plus !
• Location: Manchester Midlands and Northern England

Whats in it for you

• Salary: Depending on experience to be discussed in the meeting with People Team
• Budget for personal training
• Holidays according to the country based day off on your birthday 2 days off for Wellness days in August.
• 1 additional day off per year worked.
• Perks related to the brand and our sponsorship agreements
• Summer work schedule (July-August 7h/day Monday to Friday)
• Languages Classes

Our hiring process

Last and for you to start warming up we want to show you whatour process looks like:

• People Interview - cultural fit conditions of the offer
• Final Interview with Regional Director

About PLAYTOMIC Were the worlds largest racket sports app facilitating court bookings player connections and community engagement. With trust from investors globally were leading the charge in sports digitalization with a diverse team spanning the globe.

Take a look to our candidate playbook!