Job Title: Systems Administrator
Location: Mason OH
Duration: long term
Job ID: 4CI 7064
Required Qualifications:
- Monitor applications and infrastructure using enterprise monitoring tools and proactively respond to incidents.
- Coordinate and support major incident triage bridge calls and post-incident reviews.
- Administer and operate ServiceNow ITOM including Discovery Service Mapping and CMDB.
- Create maintain and enhance application service maps and CMDB data quality.
- Develop and maintain SOPs runbooks knowledge articles and known error documentation.
- Automate repetitive monitoring and remediation tasks using scripting tools.
- Track and report operational KPIs such as MTTD MTTR and incident trends.
- Support 24x7x365 operations including after-hours and on-call coverage as required.
Job Title: Systems Administrator Location: Mason OH Duration: long term Job ID: 4CI 7064 Required Qualifications: Monitor applications and infrastructure using enterprise monitoring tools and proactively respond to incidents. Coordinate and support major incident triage bridge calls and post-i...
Job Title: Systems Administrator
Location: Mason OH
Duration: long term
Job ID: 4CI 7064
Required Qualifications:
- Monitor applications and infrastructure using enterprise monitoring tools and proactively respond to incidents.
- Coordinate and support major incident triage bridge calls and post-incident reviews.
- Administer and operate ServiceNow ITOM including Discovery Service Mapping and CMDB.
- Create maintain and enhance application service maps and CMDB data quality.
- Develop and maintain SOPs runbooks knowledge articles and known error documentation.
- Automate repetitive monitoring and remediation tasks using scripting tools.
- Track and report operational KPIs such as MTTD MTTR and incident trends.
- Support 24x7x365 operations including after-hours and on-call coverage as required.
View more
View less