Receptionist

Harwood Lloyd LLP of Hackensack NJ is looking to hire a full-time Receptionist to join our Corporate office. Are you a forward-thinking team player who is determined to succeed Would you like to work for a successful law firm that is not only known as being trustworthy and hardworking but also dedicated to giving back to our community We offer a competitive benefits package for our full-time employees that includes health dental and vision insurance long-term disability firm-paid life insurance a 401(k) plan with matching and profit sharing generous paid time off allowance (PTO) paid holidays plus more! Perks like mid-week bagels pizza luncheons company outings and much more are also enjoyed by our staff!

ABOUT HARWOOD LLOYD LLP

Harwood Lloyd LLP is a full-service law firm that proudly serves regional and individual clients by offering the personal attention and service of a boutique firm with the experience and quality of a large national firm.

Today our firm has grown to a roster of over 35 attorneys each of whom has been carefully selected to ensure that we can meet the increasing demand for high levels of sophistication in every segment of the metropolitan areas expanding market. Harwood Lloyds talent has been recognized by top publications in the legal industry including US News - Best Lawyers in America Best Law Firms 201 Magazines Top Lawyers and Super Lawyers.

Our team shares the common goal of providing clients with high-quality customer service and excellent legal representation. We strive to create an environment where employees feel empowered to thrive personally and professionally.

RECEPTIONIST

As a Receptionist you will be responsible for our Reception area. This role is client facing and requires excellent customer service time management multitasking and organization. You will greet all visitors manage our in office calendar & incoming emails support attorneys & staff with clerical and administrative request and uphold firm policies and client confidentiality and professional standards. We are looking for someone who is detail-oriented and well organized as our firm is constantly growing.

Your positive can-do attitude makes you a joy to work with for both clients and staff alike. While you are organized and love the satisfaction of getting things done you are also a people person and enjoy interacting with colleagues throughout your workday. Though you are self-directed and able to work independently you are also a team player who collaborates well with everyone at the firm to make things happen for our clients.

QUALIFICATIONS

The Receptionist serves as the first point of contact for clients visitors and callers to the firm. This role is critical to maintaining a professional welcoming and organized front office environment. The ideal candidate has strong customer service skills a polished client-facing presence and experience managing multi-line switchboards and reception operations in a professional services environment.

Responsibilities:

• Greet and assist clients visitors and vendors in a professional and courteous manner; manage client sign in sheet; and announce every visitor.
• Manage a multi-line switchboard and direct incoming calls to attorneys and staff accurately and efficiently
• Manage the receptionist email account and voicemail box.
• Provide general information to callers while maintaining confidentiality and professionalism
• Maintain the reception area conference rooms and visitor log
• Coordinate conference room scheduling and manage meeting logistics as needed
• Receive sort and distribute mail packages and deliveries
• Assist with administrative tasks such as scanning copying filing and data entry
• Monitor office supplies and coordinate replenishment for front office needs
• Keep the Reception area tidy and ensure a clean and welcoming presentation.

Requirements:

• High school diploma or equivalent required; associates degree or college coursework preferred
• 2-5 years of experience in a receptionist front desk or administrative role preferably in a law firm or professional services environment
• Demonstrated customer service and client-facing experience in a professional office setting
• Experience operating a multi-line switchboard and managing phone coverage
• Familiarity with legal office procedures (client intake attorney scheduling confidentiality protocols) preferred
• Strong verbal and written communication skills
• Professional demeanor polished appearance and excellent interpersonal skills
• Strong organizational skills with attention to detail and the ability to multitask
• Proficiency in Microsoft Office (Outlook Word Excel) and office equipment (copiers scanners phone systems)
• Ability to handle sensitive and confidential information with discretion

Are you able to prioritize tasks effectively Can you function under pressure from deadlines Do you have excellent communication skills Are you flexible and resilient in an ever-evolving atmosphere Do you exhibit sound judgment Can you maintain strict confidentiality If so then you may be perfect for this position!

WORK SCHEDULE

This is a full-time Monday-Friday 9:00 am - 5:00 pm position. ON-SITE

Required Experience:

Junior IC