Customer Service Representative, Premier Team
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Job Location:
Phoenix, NM - USA
Monthly Salary:
Not Disclosed
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
Premier Customer Service Representative Role:
Work with assigned Premier Underwriter(s) to acquire and retain High Net worth Clients policies and Family Office clients.
Provide a total service for assigned clients working with designated key contacts across all internal departments within Operations.
Coordinate total service for assigned accounts working with designated key contacts in all departments in Operations.
Provide quote options for new and renewal business via excel spreadsheets.
Prepare quote proposals.
Manage and prioritize all account requests in order to meet demanding deadlines.
Create spreadsheets for agents to organize client information.
Identify additional service options for Premier clients.
Act as a resource to internal and external clients.
Understand business and marketing concepts as they relate to the Premier strategy.
Demonstrate flexibility with work hours based on business needs.
Assist with special training requests as needed.
Qualifications
Qualifications:
Skill sets required: Superior client service organized desk management skills professional written and verbal communication skills time management skills strong analytical and problem-solving skills
Ability to maintain an exceptional phone presence even in difficult or complex situations
Ability to manage multiple priorities in a fast-paced environment with a focus on quality results
Ability to work independently while supporting the departments goals
Bring initiative creativity and negotiation skills that positively impact business results through strategic thinking and innovative solutions
Accepts accountability
College degree preferred or relevant client service experience
Required Experience:
Unclear Seniority
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
Chubb Life has been in Egypt since 2003. Chubb Life is the international life insurance division of Chubb - the world's largest publicly traded property and casualty insurance company by market capitalization.
