Senior Functional Analyst

Senior Functional Analyst

At Smith we develop world-class experiential commerce solutions to help brands architect the

most relevant frictionless commerce experiences possible. We work at a high tempo we

collaborate were passionate about our work with clients and we deliver.

The market demand for our services has fueled our growth.
Were currently seeking a talented

Functional Analyst that thrives in a fast-paced environment to join our team.

Who You Are

Well-spoken customer focused individual with the ability to present ideas in user-

friendly language

A self-starter able to keep up in a fast paced environment a team player capable of

juggling multiple projects and a curious learner

A self-directed trusted liason among stakeholders that understands structure policies

and operations of a client account-driven organization

A synthesizer adept at recommending SAP Hybris solutions that enable clients to meettheir business goals

What Youll Do

Lead interactive group workshops and requirements sessions to identify strategic drivers

and develop required use cases functional and technical requirements.

Provide SAP Commerce (Hybris) business solution domain expertise including the

functional use of hybris its various administrative cockpits and the b2b and b2c

accelerators. Lead client discussions mapping business requirements to the hybris

platform guiding them to the best practices for their needs.

Develop functional requirements documentation in the form of user stories process

flows and user acceptance criteria. Support QA and UAT efforts.

Act as a bridge between the client technical strategy and creative teams; facilitating

internal technical and client design reviews; and ensuring that delivered application

remains true to the creative design strategic direction and defined business outcomes.

Lead the maintenance of the project team collaboration space (Confluence) and

issue/task management system (Jira). Work with team members to maximize the value

of these systems and set a good example in their use.

What We Look For

Bachelors in Business Computer Science or related fields

5 years experience as a Business / Functional Analyst or similar role creating functional

business requirements

Experience in SAP Commerce (Hybris)

Commerce Reimagined. Performance Realized.

Experience in JIRA and Confluence in and Agile environment

What Grabs Our Attention

Facilitation negotiation and conflict-resolution skills

Adaptability and capacity to work effectively in an environment where priorities changefrequently

Superior communication and interpersonal skills with the ability to develop and foster

long-term relationships

Smith Commerce Reimagined. Performance Realized.

Smith goes beyond the traditional digital agency. We focus on converting our clients potentialinto performance. With over 20 years of commerce experience at our core we bring deepexpertise coupled with an unparalleled passion for results to every engagement. By workinghand-in-hand with our clients and key partnerships with technology platforms including SAPCommerce (formerly Hybris) and Salesforce we consistently produce commerce experiencesthat help brands and businesses do more than simply improve. We help them thrive. Bycombining ourstrategic creative analytical and technical capabilities we consistently enhancecustomer experiences accelerate sales and optimize operations enabling over 500000transactions every day and driving over $38 billion in annual revenue for our clients. Our uniqueownership structure is based on a philanthropic foundation which allows us to focus on client

outcomes before quarterly earnings reports and empowers us to make decisions focused onhelping our clients with our profits enabling socially beneficial programs. Smith has offices inDayton OH; Ottawa-Gatineau Canada; and Santiago Chile along with our remote workforcedistributed throughout the United States and Canada. We are
the performance commercecompany. Learn more at .

Required Experience:

Senior IC